Ricks Tire & Service
Seattle, WA 98133
Phone: (206) 363-4600
- Cross Street:
- 125th Street
- Hours:
- Mon-Fri 8am-6pm, Sat 8am-2pm
Message from Ricks Tire & Service
Diagnostic Specialists
- Scheduled Maintenance
- Computer Diagnostics
- Check-Engine Light, Service
Paid advertisement by Ricks Tire & Service.
Editorial Description for Ricks Tire & Service
Aurora auto repair shop offers diagnostic services on Asian and domestic cars.
User Reviews for Ricks Tire & Service
07/18/2008 Posted by PatZZZZ
I've been a customer for over 12 years. They keep my cars humming and the cost is always good. I wouldn't take my car anywhere else.
05/30/2008 Posted by DocDK
I went in to Rick's (not at a busy time) to ask for help on identification of a part on my car. I usually go to a mechanic for most things, but am trying to learn to do as many things for myself as I can. I am very technical (have a Ph.D. in science and have written ~15 scientific papers published in well respected, peer-reviwed journals). I have a relatively poor repair manual that does not give an accurate description or picture of where the part is. I entered the office and unfortunately, don't know who came to the front desk. In any case, I asked him if he could help me find a part on my car. He replied in a rather abrasive tone, "You can pay me to find it". I explained that I had a rather poor repair manual which didn't give an accurate description of the part's location. His reply to this (in a belittling tone) was, "If you have a book and still can't find it, you should probably give up working on cars." I thanked him for his time and left. I get about 90% of the work done on my car by mechanics, and had considered RIck's as a convenient location and possible place to have work done. However, treating your customers like they are morons does not sit well with me. It is not a good practice to belittle your customers who are trying to learn something. So you can rest assured that I will NEVER get any work done at Rick's, regardless of their mechanical prowess. I wouldn't mind if he'd politely explained to me that he isn't in the business of doing those sorts of things and if he does it for one person he has to do it for everyone. As soon as he realized I wasn't there to give him a bunch of money, he was just downright rude. I have since identified the part myself (about 20 minutes later) and will go somewhere else to have it repaired/replaced.. Note: Not to be confused with Rick's in Maple Leaf. I have no idea about that location, or if they are even affiliated.
Pros: Convenient location
Cons: belittling, unfriendly and rude
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