Farwest Taxi
Seattle, WA 98134-2029
Phone: (206) 622-1717
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- Taxi/Limo 2006
User Reviews for Farwest Taxi
12/30/2007 Posted by theboonesr
How can we expect people to use public transportation when you can't even get a cab? I took my 3 and 4 year old Granddaughters for a stroll along Alki on Sunday afternoon. We are having a lot of fun and get over 2 miles away from the car. Of course the 3 year old is getting a little tired so we get a bite to eat and call a Farwest taxi. Farwest taxi dispatcher tells me there will be a 20 minute wait, no problem. After 30 minutes I call back and the dispatcher tells me 10 more minutes, no problem. After 55 minutes go by I call Farwest taxi the dispatcher tells me that there is no cab coming because there is no cab in the area. This is not the first time Farwest taxi has been this way. With the lack of any respect for the citizens of this beautiful city I really don't know how they even stay in business. Sincerely Michael Larry Boone Sr.
11/30/2007 Posted by hyzenthlay
I've used FarWest for several years now, and the service has continuously slid downhill. Of late, it's gotten even worse - to the point where the taxis no longer even bother to show up. I'm a consciencious tipper, probably to the point of excess. Three years of retail, fast food, and waitressing will do that to you. So unless drivers these days expect greater than 40% tip on each ride, I don't think my number has been blacklisted. The last two attempts to get a cab with this company haven't worked - they simply have not shown up. The latest incident was only an hour ago. I called for a cab, and was told 5-10 minutes. When nobody had arrived within thirty, I called back. This time, I was told they hadn't "matched a cab" with me yet, and I should call back in 5 minutes for an estimate. I should have told them to drop it then and there - I mean, that's pretty unacceptable customer service. I waited another thirty, called back, and told them to forget it. They immediately hung up on me. I read these types of stories and they all sound exaggerated... I'm really disappointed. I wish I were exaggerating. It's 4:31 right now, and I have a phone record of my first call from 3:21.
Pros: None.
Cons: They don't even bother to show up anymore.
1 out of 1 people found this review helpful
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