Pro-Tech Carpet Cleaning
Seattle, WA 98106-1916
Phone: (206) 923-2121
User Reviews for Pro-Tech Carpet Cleaning
06/10/2007 Posted by joefurlan1
I quit having my carpets cleaned a while back because everyone who showed up seemed to look like they'd recently been released from prison. Some even smelled like booze. I don't want sketchy people in my home. So we had a really bad stain on this bone white area rug we have in our front room (i think it was some half melted asphalt someone brought in on their shoe). We tried everything to get it out with no luck. Finally we decided we would take it to this place in Ballard to get it professionally cleaned. With our busy lives however the hassle factor kept preventing us from getting it over there. After 3 weeks of me failing to get the carpet to the cleaning place, my wife found Pro Tech on CitySearch and we decided to give them a try. The guy that showed up on time, looked sharp and spoke confidently and professionally. He explained exactly the results we could expect and then proceeded to knock it out of the park! I hadn't realized how dirty the rug had gotten over the months. It looked brand new when he was done. He didn't try to upsell me anything. There was no B.S. The price was fair. We'll definately use Pro Tech for all future carpet cleaning. Thanks guys. Joey Furlan
Pros: Clean, sharp, professional
Cons: none
05/13/2007 Posted by tracy_hilden
After my longtime Carpet Cleaner retired, I was unsure about who call anymore about cleaning my carpets. I got tired of calling the first company that had the biggest ad in the phonebook, and them sending out a 19-23 yr old kid that only cared about his paycheck. I found this magazine called the "Checkbook". In this magazine, they publish consumer experiences with service based companies that you hire into your home. Knowing that a company could not advertise in this magazine, made my decision easy. Pro-Tech Carpet Cleaning got high marks in every category and even a 100% rating by customers in overall satisfaction. Called them up and got a very personable lady on the phone, answered all my Q's and we set up an appt. A couple days later, Scott showed up (the owner, single operator) and we walked through the house. He pointed out spots that I didnt even notice! After we talked a bit about what I wanted done, Scott walked out to his van and started working. When Scott finished he talked to me about dry times and further care. The carpets looked great! I waited to write this review as in the past I have had some dirt come back fairly quickly and wanted to see how the carpets looked a few months down the road. Still very good. Pro-Tech is not going to be the cheapest place you call, nor the most expensive, but if you want the best job done, give them a shot. I am glad I did.
Pros: Very professional experience, nice van, pleasant personality
