Richmond Beach Shell

Shouldn't you be as good as your word?. My car overheated on the freeway. I have a mechanic I usually use but this was a simple fix a broken belt. I took it to the Richmond Beach Shell station and was told it would be done in a couple of hours. Called that afternoon and told it would not be done until Sunday. Fair I though it is a weekend. I inquired into the amount of the repair and was told a hundred dollars. That was in my budget so I agreed to the repair. When I went to pick the car up it came to 240.00. I had been forwarned that I should take it to a mechanic but I trusted a simple repair and that it would be repaired charging the repair stated. I did not pick up the vehicle instead wanted to talk to the manager who told me his employee did not know what he was talking about and the original amount was correct. If he didn't know what he was talking about why was the employee allowed to give a quote? The manager adjusted a portion but still charged 168.00. When I picked iup the vehicle an attendent asked if I felt taken advantage of. My response yes and I should have listened to the community members I spoke to who said do not service your vehicle here. I would add to that I will not patronize this gas station. Businesses need to stand behind their work and honor their word.…

unfair auto shop. i took my truck in to get diagnost , they charged me $260.00 to tell me they could not find the problem? beware they do not have a clue of what they are doing, a $40.00 scope fee would have been fair.…