08/26/09

scam?

by beedybeedybeedy

I have called several times and never been able to do anything but leave a message. When I finally received a call back they were able to offer me an appointment but asked for my credit card number to hold it! This place is highly unprofessional and has terrible customer service at best and a scam at worst.

06/24/09

Easy to get to but

by canastaqueen

HELLO? will someone answer the phone? If they can't afford to answer the phone well?????

• Pros: Good location
• Cons: hello? Hello?

06/24/08

I'd love to evaluate you but no one will answer my phonecall

by geoduck121

I called the Bay Psychiatric Center and dialed "0" for reception and got the receptionists mailbox. Really? The receptionist's mailbox? OK. I left a message and did not receive a call back. I called again and got the receptionist's mailbox again. Still no call back.

These calls were all within their normal business hours. What gives?

Can you imagine the poor patient calling in with a serious fear of rejection? The receptionist's mail box might just make him a shut un for life.

Sheesh!

• Pros: Appointment time are fast... in fact non-existant :)
• Cons: The receptionist does not actually answer the phone.