Staples

Recommends

MASimpson

Joined 2 years ago

IT WAS EASY....REALLY!. I recently visited the Staples in Marysville and was pleased with their prices and service. It was a plesant atmosphere from the time I walked in the door. The cashier immediatly said hi and asked me if I needed help finding anything, I declined and started browsing. In the computer department I was welcomed by a nice young gentleman (I can't remember his name) who answered all of my questions regarding wireless at home. He solld me the products I needed and when I went home and realized I didn't know how to set them up I called the store and they sent someone out to set it all up. They were friendly from begining to end and I thank them for truly making my ireless at home EASY!

MArk

Doesn't Recommend

DKreiger

Joined 3 years ago

NEVER GOING BACK. When my computer got that famous "blue screen of death", I panicked.

I thought that it was the end of my computer. I was devistated.

All my pictures, documents, music files.... everything was on that computer.

I thought they were all gone for good and I was heartbroken.

Then I came actoss a flyer for Staples' Easy Tech, and decided I didnt have much to lose giving them a shot to get my computer back up and running - or at the very least to somehow just salvage my files.

Upon going to the store, I was pleased by the employees, they were all incredibly friendly!

However, the quality of work preformed on my computer was so-so.

They did get past the "blue screen of death"(or got rid of it? whatever they do) but I came to find I was still having viruses invade my machine.

I had told the staff I wanted to be protected from future problems, and thats not what I recieved.

I was upset and lost my faith in this company.

When I looked on Google for another computer repair company to protect my computer, I found an ad for Secure Remote Support, which offered great rates and the technician I spoke with was very knowledgable about viruses, malware and spyware. They told me right away what they could do and were very kind and understanding of my hesitance in taking another chance with another company.

They assured me that they were dedicated to the smooth running of my computer, and my satisfaction.

I purchased their virus protection and optimization package - and am happy to say my computer is operating like the day I took it out of the box.

Nothing against EasyTech, I just didnt feel they really cared about customer satisfaction and I experienced great service from SecureRemoteSupport right away.

Check these guys out at the very least, they really are the best.

Doesn't Recommend

Jim Sawyer

Joined 3 years ago

Easytech is not easy at all. Not content with the level of service I have received. Easytech has again rubbed me the wrong way. I've taken my computers to them for virus cleaning a few times and each time it's never an easy process. There are always delays and unexpected occurrences. You'd think that a corporate store like Staples would employee people who knew how to fix things right the first time. This last time was the final straw. They had a pc for over a week and still weren't complete with the service. i had to demand my machine back and take it elsewhere. In 2 days secure remote support had it back to me and working like new again. Easytech take notes because with the continued level of dis-service you're providing it won't be long before you won't have any customers at all.

Recommends

Saira Masood

Joined 5 years ago

With seemingly endless rows of computer programs and desk organizers, this super stocked superstore is an office-supply fanatic's paradise.. In Short
With seemingly endless rows of computer programs and desk organizers, this super stocked superstore is an office-supply fanatic's paradise. Whether the patron is a soccer mom checking off the supply list for her 2nd graders first day to a businessman working the 9-5 daily grind, shoppers of all kinds head to this supply-named retail store for all things office. Ranging from standard office basics like classic spiral notebooks, neon stacks of Post-its and boxes of ballpoint pens to high-tech computer accessories, super-comfy chairs and office décor, Staples has got it--and it's probably on sale. Rounding out this one-stop office-supply shop is the in-store EasyTech and Copy & Print Centers. Hey, that really was easy.