This was a lot of fun :). This was a lot of fun :) The execution went perfectly and Captain Bill was great!
Two thumbs up for Over the Rainbow!!!. Let me start out with, I love riding in a hot air balloon! I decided to surprise my Husband with an amazing adventure for our wedding Anniversary and Over the Rainbow was perfect. The whole experience was laid back and wonderfully relaxing. The crew was knowledgeable and capable. They knew what they were doing. Our captain was awesome! He was incredibly kind and generous. I would recommend this company and the experience they offer a thousand times over. Two thumbs up for Over the Rainbow!!!
can`t wait to go again !.
My husband and I went on a balloon ride with Rainbow balloons our anniversay last summer. I did not know why Paul had me get up at 4:30 and drive out to Woodenville,but when we pulled in the balloon people were waiting for us.WOW after 33 years it was the best anniversay surprise ever ! The day was perfect and the ride was unbelievable. We got to help the crew sat up the balloon.What a special anniversay ,so this year its my turn I am surprising Paul . We our going on a evening balloon ride and taking our daughter, son in law,and grandson.I don`t think I could get everybody out of bed that early.I just called and made the reservation.
Can`t Wait !!
. best rides ever. we love Rainbow balloon rides. it's a family tradition when a grandchild turns 12, I take them for a balloon ride. I'm gettin ready to take my 6th ride with the same company. and i've loved every one of them. Family who've gone up before are signing up to go again. there'll be 9 of us this time.
DO NOT USE THIS COMPANY!.
Also listed under letsgoballooning on the web.
My guy bought a hot air balloon ride for us on my Birthday. We went to the restaurant in Woodinville where they told us to meet, at the time they told us to be there (it's a hot air balloon ride + dinner). We were never picked up. We waited and waited. Eventually the gal at the restaurant told us they'd long since gone and that we were left behind. The guy wrangling people even walked right by us, but never called out names, checked around or anything.
We called them about it. They were happy to reschedule us, and did so for 9/17/06. Yesterday we called them (at their request) to check the weather. The Flight was cancelled due to rain. The man was very nice about it and offered to re-schedule until I told him we wouldn't be able to, as we're moving out of state.
Their website specifically says: "Since we are vulnerable to weather, we don't process your payment until after the flight. So at that time you can change your payment method if you like-we even accept cash! If we should cancel for your safety, you have no further obligation."
Not so, they had already charged us. Upon request for a refund, the guy did a 180. He became incredibly rude, refused to credit us, was argumentative and said "It's not my fault you didn't show up." He made several snide, sarcastic remarks and I was FLOORED that this was a place of business. Having been in customer service for 15+ years, I never put up with BS like this.
When I questioned why he was willing to reschedule but not credit my card, he would not answer. I went on to tell him that he can't charge people for services not rendered. I asked him to please be fair with us about this and he hung up on me.
So, I've disputed it on my card and have reported them, but I'm telling everyone I know as well, so that no one else will have to go through this.
They completely ruined what could have been a really great Birthday present.
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