Sorrento Hotel Seattle - Seattle Hotels

08/08/10

Love the Sorrento Hotel Bar & Fireside Room

by Sunnycabo , Citysearch Contributor at Citysearch

Love the Sorrento Hotel Bar and Fireside Room. Came here for a party, and was blown away by the beauty of the hotel. Great setup for mingling and walking around.

I noticed they had a book about the history of the Sorrento Hotel and as I was flipping through it, it talked about the fabulous view from the bar. so I asked the staff if there was a bar/restaurant upstairs as well. They explained that the bar and dining room used to be upstairs (and it sounds like an amazing view) but that because of the fire code they had to move the kitchen to the main floor. Wished I could have been here during the time when the bar had a view, but it's still gorgeous!

03/02/09

My parents would like this place.

by corndog85 at Citysearch

I read an article in seattle magazine featuring up and coming places in seattle. The fireside Room in the Hilton was listed. First off this place has been here for quite some time and cudos to them for trying to change the image by adding a happy hour to get a younger crowd in. Secondly if you want to have people come in for a happy hour perhaps it would be best if you had specific menus for the occasion. As we were seated there were no indication as to wether or not there even was one so we asked. The Hostess confirmed and handed us two bar menus. The menu didn't even have the happy hour prices listed so we initially thought this was going to be the most expensive happy hour we've seen. But when we got the check everything was basically half off. But it would have been nice to know the prices before hand. Plus the portion were really off some were far too small while others were absolutely huge. It made me feel like things were unpredictable and not in a good way. And like the Header states... this place is more for my parents. There were only about five other people around and they were all MUCH older and talking about the latest trend at the knitting club. All in all the furishings are nice and I would maybe stop by again when there's snow on the ground for a nice winter cocktail. But maybe if you want to change your image... start with the basics and get new menus.

• Pros: Quite, comfortable seating and nice ambiance
• Cons: Parking, need new menus

02/10/09

Beautiful venue, terrible management

by bellevuegirrl at Citysearch

We recently had our wedding and reception at the Sorrento Hotel. We felt it would be the perfect venue for a winter wedding - and it was. However, the management at the Sorrento was terrible. From the beginning, they failed to communicate with us, not returning e-mails or phone calls. As our date approached, we had to literally barge our way in to see the space so we could get measurements for our florist because the management did not respond to us. We were not able to do a tasting until mere weeks before the wedding (and the food was not exceptional). We also faced what appeared to be either dishonesty or utter incompetence. There was a surprise fee for the "toast" that we had to fight about, we were double-billed for rooms guests had pre-paid for through the internet, and guests were told they had to pay for parking, even though we had pre-arranged for their valet parking. The management also told us our wedding decorations would be kept in a particular place, and when it was time to decorate, they weren't where the hotel said they'd be! Our family spent 30 frantic minutes trying to find someone from the hotel to help locate the decorations. Additionally, a family member had to go back into the kitchen to insure they saved our anniversary cake layer because the servers appeared uncertain when he asked them what they planned to do with it. Surprise, surprise; the next morning it was not in the refrigerator where he had placed it! It appeared that the hotel would never have remembered it nor found it again. They only looked for it after we put up yet another fight - and it took them at least 15 minutes to find it! The management also did not help us in any way with decorating or even directing the wedding procession. In short, they did absolutely nothing and the management of our wedding was totally deplorable. (We would add, however, that the concierge and front desk service was very good.) We would not recommend the Sorrento Hotel as a wedding venue.

03/22/07

Mary Poppins Would LOVE The Sorrento

by peterg80 at Citysearch

I find myself in a different bed every other night due to the amount of traveling I do for work. I just recently stayed at The Sorrento Hotel for the first time, not really by choice, but because my regular hotel was sold-out. Its funny how things work out, I normally would not have considered staying at The Sorrento Hotel, but now that I have stayed there it is now my home away from home when I?m in Seattle on business. The staff helped me to feel right at home, the complimentary town car would take me any where I needed to go....It was perfect!!!!!!

03/13/07

Great Boutique Hotel

by kenasa at Citysearch

Wonderful boutique hotel. Upscale accomodations, the beds are pillotop with lots of pillows. French press for your morning coffee and desk includes a printer in your room. Our meeting was held in a grand room with great light from outside. The hotel staff is comendable and very customer oriented. Gym is adequate with machines. The only negative is the distance from the waterfront (not walkable).

• Pros: Luxury
• Cons: Elevator (old)