Salty's On Alki Beach Seafood Grill

Doesn't Recommend

beautythao

Joined 3 years ago

JUDGE BY THE LOOK, DISCRIMINATION. This is my 3rd times dinning at Salty in Alki, Just because I loved the waterfont. we make a reservation for my birthday. And it is the most worse moment I ever had. And I witness the most DISCRIMINATION that I received from Jen the Manager who was pregnant. She brought me Tables are really tight for 6 people and we stuck in the between the pole, my two little boys not so happy with table. I ask Jen the manager and if there any other open table. She quick respond to me NO. I look down to the seat by the windows the are a few table were open for 6 and I asked her to switch, but she reject me and respond there were reserved, so was my. I thought 1st come 1st serve but wasn't. I sat there for 30 mins that open still open.

Doesn't Recommend

swaggerking

Joined 3 years ago

Guest Services lacking. The wife and I wanted to celebrate our wedding anniversary but the parking was quite full when we got there. The way the cones were set up in the lot and because of the number cars leaving the general parking area when we arrived we had no choice but to drive through the valet lot to turn around and look for street parking. To make a long story short, we were treated rudely by one of the lot attendants and decided that we would just eat some place else. The following day I sent an email to the general manager Bonnie David and guest services. It's been nearly two weeks and no reply. I must assume that they don't want my business.

UPDATED 11/15/10 in response to Pam's response below:

Pam,

I believe you have me confused with another person/complaint. I was never contacted nor spoken with anyone from your organization until 2 days ago. It was by email and 16 days after my original email. Though your organization response was slow I do appreciate finally being contacted by Jada Wood.

I have one overall suggestion: Remember that you're in the customer service business and businesses can succeed or fail based upon the customer's experience whether it's on the frontline or in the back office. Again, thanks for finally addressing my experience.

Recommends

brians416

Joined 4 years ago

Great patio eating. Good food and a good view of the water. Definitely recommend for those looking for seafood in the area.

Doesn't Recommend

northwest grown

Joined 3 years ago

view is the only good item. View great, food not so great, service even worse. Bathrooms were a mess (to me always and indication of overall cleanliness). As I walked by the open cooking area the cooks were throwing food at each other. Did any of that land in my food? Thank god my clients did not see that! Waiter was impatient with my German guests who do speak english but needed a little extra time to read the menu and order. I was embarrassed when the waiter rolled his eyes when one of my clients asked for a little more time. I often bring international clients to Seattle, but not to Salty's again.

Doesn't Recommend

FoodMonster

Joined 3 years ago

High hopes gone flat. Having just moved to there area, I searched high and low for a great seafood spot with a view of my new city. Found the view! Lost out big time on the food and atmosphere. WAAAy less than mediocre... I've had better fish sticks.

I NEVER judge or review a restaurant on my first visit. I always give a second chance. This time.. I don't think I need to go back for clarification.

Recommends

SeXXXy

Joined 4 years ago

FABULOUS place for Brunch, Lunch or Dinner. FABULOUS view of Seattle across the Sound. I have ALWAYS gotten GREAT service and GREAT food, even when I brought 20 people and arranged for separate checks(not easy on the servers). Everyone in my large party of "out of towners" agreed that the food was excellent and service was GREAT. I have always gotten GREAT food, cooked exactly to order for Lunch and Dinner. Brunch is a buffet so a few things are cooler than I like, but still good. I recommend Salty's at Alki to EVERYONE that is looking for a GREAT seafood meal.

Doesn't Recommend

Waters38

Joined 4 years ago

Horrible Happy Hour. We arrived at 3:00 for Happy Hour. We were told there wouldn't be any food for 45 minutes although Happy Hour starts at 3:00. We enjoyed the view and drinks and finally ordered an appetizer. It came cold inside, yet burned on top. The table behind us summoned the server to complain about hair in their food. The server was inept and charged us regular prices rather than Happy Hour. Yes, the view was great but not worth the $25.00 and hassle. There are hundreds of wonderful Seattle Happy Hours with great food and some with views. Don't waste your time.

Doesn't Recommend

SearchingforGreatSandwich

Joined 4 years ago

You are paying for the view. The only thing special about the food is how expensive it is! Even the happy hour prices are too high. You are definitely paying for only one thing here- the view of Elliott Bay and Seattle.

If you're entertaining out-of-town guests I would recommend taking them here.

Recommends

ptcrpsnt

Joined 5 years ago

Decent seafood, a bit overrated. The food here is pretty good (though eating too much seafood during their lunch buffets is an easy way to get sick). The view is also great. That said, people hype this restaurant too much. It's good, but it's not top-tier either in food or ambiance.

Recommends

bronschar8

Joined 4 years ago

great view, food - just okay. The view was incredible here and we had great service. I did not think that the food was very good. I ordered Alaskan King Crab legs and they were over cooked and did not seem that fresh. They were also on the small side. My husband ordered a steak cooked medium and there was absolutely no pink. The appetizers were okay but the crab cake tasted a bit like tuna. The atmosphere was nice...not too stuffy, not too casual, but the food was very mediocre. (I noticed that another reviewer commented on the smell when entering and we noticed the same thing right away. Once seated at our table we could not smell anything, but it was a turn-off.)