Shopping >EE Robbins - Engagement & Wedding Rings
Exceded any possible expectation.
My fiancee, son, & I drove down from Oak Harbor because we had heard about their ability to customize rings. John met us and discussed the possibilities of making a reality what we had sketched for my ring. While we were considering this option Chelsea helped my fiancee look for a ring he liked.
The entire experience was far better than we could have ever imagined it would be. We'd been to a couple retail chain stores prior to going to EE. Every other store was pushy, trying to get the "big" sale, put off that my son was with us, and very impersonable.
Chelsea & John made us feel welcome, took their time with us. It was so touching how they never once rolled thier eyes or were irritated by my 5 year old son who was there and asking questions. They sat down with us as we asked questions about designers, diamonds, styles, and stones for the rings we looked at.
Not only did we find the rings that we loved, but my son became fascinated with P-diddy the puffer fish, and we have found a store that we will return to. We will never consider any other store for our jewelry desires...and my son...he cant wait to go see P-diddy again. This is our "IT" store!!!
unreal attentiveness, choices, comfort level and trustworthy. Today I have been married for 10 years. This month we upgraded our diamond to "a real show stopper!" We love it. We went to EE Robbins because of the customer service and knowldege base. My husband really likes quality in diamonds, the whole clarity, cut, etc., etc. We deal with Mark who has educated us for the last 11 years concerning stones. When we walked in EE Robbins, there was a comfort level. Non-showy yet classy, clean, up-scale store that had refreshments and a very comfortable setting for a very important purchase. I trust what the sales team said, they are educated in the gem world. I am just as giddy about this day as I was my wedding day 10 years ago. I think EE Robbins was too! They were able to supply many choices and once the choice was made, my ring was made within the hour...so sooo beautiful. Thank you Mark and your entire staff for such a memorable experience. MFS
It's fun to get diamonds. I was already very excited to go pick out my engagement ring with my fiance' , but it was better than expected. He had told me he had a great experience and that they encouraged him to get me a solitaire and have us both come into pick something out. What a great suggestion. He was supposedly very nervous about picking the wrong thing. They had so many great styles. We went in and were so pampered and encouraged to relax and have fun with the whole process. He had already done the hard part. Not only did they help us find something I loved in our budget, but they offered us drinks and a snacks. The staff was really attentive. So many people have complimented me on my ring and they always mention how much it sparkles. Which makes my fiance' very happy. But I'm really the one couldn't be happier. We will also be going back to get his ring soon.
The best experience ever. First let me start by saying I am a shopper, so looking for an engagement ring was going to take time and I was going to leave no stone unturned. I went to the malls, thought I would see how good my "friend" in the diamond business was (wasn't) and even looked online- no, I'm not stupid and would never spend thousand on something I can't see, touch and compare-but I had to look. When everything was said and done I left one and only one store amazed-E.E. Robbins in Tukwila. I received honest answers to my questions, a diamond education second to none, a huge selection of quality designer rings (they carry alot of platinum which I didnt find anywhere else) and the most impressive part was the customer service. Mark was the most imformative, educated and honest person I encountered in weeks of shopping. He spent A LOT of time making sure I had every question answered and found exactly what I was looking for ( novel, a sales person who listens) and stayed exactly at the price I had given him. Mark didnt say a word about it in the couple hours he spent with me, he was just fantastic, but when he gave me his card I find out he is V.P. of Operations. When I apolagised for taking so much of his time time he responded that there was nothing more important he could be doing than taking care of me. Look no further, you have found your jeweler.
Great customer service!.
After finding the perfect girl I needed to find the perfect diamond ring. I didn't know where to start, but Chelsea at E.E. Robbins made it easy.
On my first visit to the store, Chelsea spent well over an hour teaching me about diamonds, how they are graded and what those differences really look by showing me various diamonds. At no point was there any pressure to buy. Armed with this new found knowledge I checked out some other jewelers, but ended up back at E.E Robbins. Others may have had similar selection or prices, but none compared to E.E. Robbins in customer service.
Chelsea even helped out when it came time to pop the question. I was looking for a heart shaped box for the proposal, but I hadn't found one yet. When I went to pick up the ring, Chelsea offered to make me a box herself. Not being the artistic type myself, I took her up on the offer. It turned out perfect!
In the end I had only one small complaint. The original ring was not perfectly round in shape. It took a couple of trips to the store before they figured out that this was the reason the ring didn't fit quite right. The ring had to be sent back to the manufacturer for a replacement. In the meantime, E.E. Robbins mounted my fiancees diamond in a temporary setting so she could still wear it. The replacement ring ended up fitting correctly, so all was well in the end.
A comfortable experience. I wasn't really looking forward to the whole "ring process" and was actually a little nervous to go into E.E.Robbins in Belltown. I shouldn't have been. The staff treated me like a friend walking into their living room and I ended up having a really fun experience. I'm very analytical and ask alot of questions, but they were patient and answered everything very intelligently without ever putting any pressure on me to buy. Even though I shop online for almost everything, I didn't want to buy a ring that we will have for the rest of our lives without touching it and picking out the diamond for it. My fiance loves the ring and they sized it for her in an afternoon so she didn't have to go without it for a night. I am so glad that I found a place that is a local business that employs caring knowledgable people, has a great selection and gave me an awesome value on my ring. I will send all of my friends there.
Best Engagement Ring Store in Seattle!!. What a great experience. Chelsea was my sales associate and is the best!! She puts no pressure on you to buy even after I made her pull out it seems every ring in the case. I would highly reccomend E.E. Robbins for your engagement ring purchase.
Great Service, Friendly Staff, No pushing items, They listen and care to your needs and the most important thing is to educate you to get the best item for your beloved..
I went to EE Robins, not knowing anything about engagement rings or diamonds. EE Robins taught me to look at quality. I became dangerous with knowledge. It is not about the price of the diamond that makes the sale, it is the connection to the ring and diamond that sells. That is how one should by a ring. You must feel and know the ring is right. The sales team are above any sales person I ever encountered before. The owner ( Emerson ) taught the staff to help the customers find the right ring, regardless of price. I have gone to other places and the high price was first pushed then the quality was never that good, so other engagement stores would show me expensive rings of lower quality and push on the sale to the point you had to leave. At EE Robbins, they sat with you; got to know you; then helped you find that perfect ring. I wanted to suprise my wife with the ring, and again did not know anything and the sales people at EE Robbins were very patient with me as I had something to drink ( wine or soda) as they listened carefully to what I had to say and want. The ethics of this company is the basics... The ring sells itself and the connection sales team is only there to educate you. I feel that everyone will get the best quality at EE Robbins. After I proposed to my wife Rebekah, the owner of EE Robbins wanted us to do a commercial for them, as I rented out the Pacific Science Center's Planetarium to propose to her. They even wrote a book on different ways people proposed and we were on there as well. I would never go anywhere else to buy a ring or upgrade on diamonds for my wife as I have truly found the best place in the world.. Great Service, Friendly Staff, No pushing items, They listen and care to your needs and the most important thing is to educate you to get the best item for your beloved.
George and Rebekah Villega
Editorial Review. If you thought finding a soul mate was hard, try picking the perfect engagement ring.
One of a kind buying experience!.
What a great experience I had in purchasing my engagement ring from EE Robbins in Seattle! There is enough trepidation involved in trying to plan the perfect engagement without the additional stress and worry of picking out the ring. Thanks to Pam and Jon, the entire process of choosing my ring was stress-free and actually a bit fun. For those people who don't know the first thing about diamonds (me), they take the time to essentially give you a DIAMONDS 101 class on all of the details so you can become an informed buyer. My price range and comfort level was established during my initial visit and I NEVER felt any additional pressure to purchase a diamond out of that range. In fact, I got the sense that they were sincerely interested in helping me choose the perfect diamond moreso than the most expensive one. Aside from the professionalism, customer service, and knowledge of the sales staff the overall "feel" of the store was great. From the moment I walked in I was offered water, soda, a snack, or even a glass of wine to enjoy while I looked. Of course, I chose the wine which made things that much more relaxed.
Simply not enough good things to say. I highly recommend EE Robbins in Seattle to anyone interested in purchasing an engagement ring!
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