Bellevue >Restaurants >
Sushi >Marinepolis Sushi Land
138 107th NE, Bellevue, WA | Directions 9800447.611351 -122.197148
Daily, 11am - 9pm
Neighborhoods: West Bellevue
Fresh Fish Fast Service – I order to go atleast every other week and always get good fresh fish. They make the hand rolls just the way I want and the service is usally very good also.
Not a good place to eat – First of all, it is supposed to be a "first come, first serve" restaurant. Truely it is not. My wife and I was still waiting about 32 minutes and noticed two different parties (each with 3 people) who came in less than seven minuted ago were called to be seated in two different booths. I complained the situation to manager and he said it is a company policy to seat three or more people in the booth no matter when they came in. "Wow", what a stupid policy set by bunch of twits. Well they just lost a customer thanks to their studpid policy.
Also, the restaurant is not clean, I can see rice crumbles here and there on the floor. The rack they use to clean the table is dirty, I am pretty sure there are lots of germs. By the way, the apron they wear is literally dirty and they wipe their hands with it.
Thirdly, the service really socks. I had to wait few minutes for more tea. It seemed like waiter/waitress were just ignoring customer.
This is my put and strongly suggest not to waste your money.
Service Poor, Food Decent – The ones who make and prepare the food make me question whether or not everything is safely prepared to FDA standards. They mess up my order very often and when it is right I end up waiting for 20 minutes for it to be made. By that time I am just grabbing what is on the belt. The chefs also barely speak a word of english so there is a 75% chance you will get something you didn't want. Stay away from this place if you want to feel like a welcomed customer.
Was my Fave place for 8 years..sux now. – This was my ultimate favorite place for 8 years. You can tell the place probably has new owners because this place just plain sux now. The service sux, the chefs behind the counter forget things, make them wrong, or don't understand what you are saying (constantly). We have gone here a few times after the major change to hopefully be proven wrong, but nope, changed seemingly for good. The old staff used to plop the fish and huge Salmon on the counter and filet it right there, now they literally plop frozen bricks of fish to thaw on the counter. Okay, I would NEVER go to Costco and buy the frozen induvidually wrapped fish, thaw it and chomp into it, gross. Guess that is was you pay for here frozen everything. I am so sad, I miss the old Sushiland...guess it's Blue C sushi for Happy Hour from now on, what a shame.
Great lunch spot – I have read some of the reviews about poor customer service and I have to say I have only ever experienced the best service from this place, and I come here on a weekly basis.
Keep in mind that they are not well-equipped for large parties of people or frequent special requests. You come in, sit at the counter, and pick things up from the conveyor belt. If you see something on the menu that you want but isnt readily available, you can ask any of the sushi chefs and they get it for you. I have never felt the service was lacking in regards to the sushi chefs or any of the servers.
Overall, the sushi is fresh, there is a nice selection, and it is all very decently priced. (we usually spend no more than $20 for the two of us) The service is fast and friendly. They have free parking (something that isn't available at the queen anne location). The only reason I dont give them 5 stars is that their bathrooms are usually trashed. It's a great lunch spot!
BAAAAAAAAAAAAAAAAAAAAD! – Ok so, we got there, it was packed and put our name on the list. Had a beer on the bench. and waited and waited and waited and waited. 4 parties came in after us, that had 3 or 4 people in them, and were seated before we were. So we waited and waited and waited and waited again. Asked what is taking so long, Well they wont seat you because if there are so many seats available and that number comes in after you do, they seat that many people 1st. we waited almost an hour. I actually wanted to walk out and not pay for our beers. Im not that way so we paid and left. Ended up at WHAT THE PHO. much better place and fabulous food.
Horrible taste, horrible service – First of all, it takes forever to get seated.
Secondly, the seaweed is cheap and the rice is sticky and chewy.
Thirdly, it is nearly impossible to get anyone's attention about your order. They seriously have no idea how to take a simple order, make it, and then deliver it.
And last but not least, the employees are pigs! They hit-on me and my friend every time we go and this has made us both so uncomfortable to the point where we don't even want to return.
I have nothing good to say about this place.
It's especially awful to eat here if you're vegan or vegetarian.
I like my fish raw, not my customer service. – I'm a big sushi fan, and I've been to sushiland many times, as well as other "real" sushi places. I've liked sushiland because the quality of the fish is not bad for the price. However, customer service has always been their weak point. This las time was the worst I've ever been treated. So bad so that I'm never going back. We went there with a group of 6, and it was very crowded, so we agreed to sit in separate sections of 4 and 2. A few plates in, 2 seats next to the group of 4 opened up. Seeing as how it would be a straight swap, the 2-person group asked if they could move to the new spots. However, the "management" aka the guy at the register refused our request, saying it would be "inefficient" for them because they were so busy. Not happy, we let it slide, but as we were paying the bill we let it be known that we could not say what was so "inefficent" about letting people move. Instead of apologizing or just saying sorry, the "management" proceeded to dress us down by saying that our request would have caused them to lose business because they would have to wipe down 2 extra seats, and that we were out of line for making the request because we had "wanted" to be in separate groups. We left it at that, but the reasoning was so outrageous, that they just lost more business then they gained. Moving and wiping down the 2 "extra" seats would have taken all of 2 minutes. I hope those 2 extra minutes of "business" they made are worth losing 2 customers for good.
Don't eat at Sushiland Bellevue - Bad services from sushi chef - Lazy sushi Chef - Bad attitude – On June 26, 07 My family and I went to Sushiland in Bellevue. That day was our first time we went to that location. When I wanted to order Salmon Skin roll to Sushi chef, He was not reallly paying attention to us and He did not bring my order to the kitchen as well. The guy was just keep making sushi. and even said to me" IF YOU DON'T WANT TO WAIT, YOU CAN GO" I really not recommend eating sushi in this location, bad service. The owner should change the employees attitude. Employees there are lazy. The sushi chef description: - about 5' tall - Little bald hair / (little spikey hair) - Dark or brown skin - have a little mustache and beard in chin - wearing an earring on his left ear - thick eye brow
Um.... can I get some service with that? – You know, I have been putting up with Sushi Land because I have been telling myself that it is a great value for the money. But guess what. I suddenly realized that Sushi Land can afford to play cheap because it doesn't provide you with service, period. For the entire duration of your stay, you constantly have to remind what you've asked them to do 15 minutes ago (again and again) and you never get any kind of ackwoledgement for your orders. You could never tell if they have actually heard you or are simply ignoring you. And when you ask to confirm that they have received your request for Unagi, the guy gives you this look that says "man, quit buggin' me, i'm workin' here".
Bottom line is, I'm never going back there because it's actually not great value for your money. Service isn't part of this restraunt's meal.
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