Pollo Tropical
Miami, FL 33131-2002
Phone: (305) 536-2648
- Specialties:
- Fast Food
User Reviews for Pollo Tropical
08/24/2007 Posted by hungryforgoodfood
Very good. Love the sweet plantains and their new tostones are very good. Their service is fast and the food is delicious.
Pros: Fast, wholesome food.
Cons: It gets crowded at lunch peak hour.
04/03/2007 Posted by tonayamoss
F.Y.Observation The cashier could not speak english.the workers need to enroll in english &customer service courses. I was born and raised in Miami, and then moved to Atlanta. I came back to Miami on a vacation and went to a Pollo Tropical on SW 152 St (Coral Reef). I came to the counter to order a leg quarter meal with rice and beans. The cashier could not speak English so the manager had to complete my order. I got the food and the chicken was not perfectly marinated or cooked enough to enjoy it. The regional managers or managers need to encourage their workers to enroll in English and customer service courses to understand on how to serve a customer better.
Pros: The menu selection is good
Cons: Some Cashiers need customer service/english training
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