Castaway
Burbank, CA 91501
Phone: (818) 848-6691
- Price:
- $$$
- Cross Street:
- North De Bell Drive
- Hours:
- Mon-Thu 11am-3pm, 4pm-10pm, Fri-Sat 11am-3pm, 4pm-11pm, Sun 9:30am-3pm, 4:30pm-10pm
Editorial Review for Castaway – by Citysearch Editors
In Short
Perched at the top of a long winding road, the Castaway offers views to behold. Book a patio table on a summer evening to watch the valley transform into an ocean of glimmering light. Inside, the dining room features maritime touches such as a large fish tank and hanging nets. The menu of seafood, steaks and pastas includes starters like crab cakes, clam chowder and a salad bar. Desserts are of note, particularly the white-mousse cake with raspberry sauce.
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Insider Tips
Where to SitOn a chilly evening, reserve a table for sunset appetizers or after-dinner cocktails beside the terrace fire pits.
When to GoAn all-you-can-eat Sunday brunch is served from 9:30am to 3pm. In addition to the huge salad bar, it features omelettes, pastas and seafood.
User Reviews for Castaway
06/26/2008 Posted by JStarks3
I came here for dinner for a special occasion and had an ok experience. The ambiance was nice and the view was stunning. However, we sat at our table for a good 15 minutes and did not even get noticed by a waiter. What's more, they weren't even busy that night. I'd say less than half the tables were full so there was no excuse. Sadly, a really nice waiter had to come by and ask if we've been served. We told him "no" and he got our drink orders and apologized for his coworker. After drinks we waited another 10+ minutes and our unassigned waiter came by again and asked if anyone took our order. Again we said, "no." At this point a waitress was standing a few tables away and over heard and just said "Oops!" and didn't even apologize! Apparently she was supposed to be our waiter the whole time and didn't even care that she was doing a bad job. The manager should fire her or at least not allow people like that to work at restaurants that have a reputation to keep. Anyway, our surrogate waiter got us our food and checked up on us very well after that. He even threw in a complimentary dessert because he felt bad we got stuck with the bad waitress. The food was really good. I got the filet mignon and it was juicy, tender and delicious. My gf got lobster and she liked it a lot. Our dessert was a chocolate cake and it was good, too. Later we stepped out onto the balcony for a bit and enjoyed the view. All in all, it started off as a poor experience but had a happy ending. What can I say, I'd give it 4 stars if it wasn't for that one wait staff who didn't even apologize. Pros: Pretty good food, nice view. Cons: You might not get a bad waiter there, try your luck.
06/10/2008 Posted by kwhaever
I always think I want to go to this place because it has a great view, but after consistently rude waiters and bad food, I think I've finally learned my lesson. The icing on the cake was the night we went there with my parents to celebrate my birthday and tell them we were expecting our first baby. What should have been a wonderful night was ruined by our incredibly rude, pushy and down right mean waiter. At the end of the night, both couples were reaching to get the check, and the waiter actually held on to it and asked each of us what we would tip before he would decide who to give it to (and sadly, this wasn't a cute joke on his behalf - he was dead serious). There's other stuff - gobs of lipstick on my glass, bad and expensive food, but to me the waiters, on more than one occasion, have ruined this place forever. Even the management ignored me when I told them how disappointed I was. If you have a special occasion, please go somewhere else where your evening won't be ruined.
Pros: view
Cons: service, food
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