Illustrated Salon Spa

Best of all time. I really had not had time to take proper care of my skin. I have been looking for a place to go and get a good facial. A friend recommend I go here and book an appointment with Emily. When I got there, Emily came up and greeted me. She was very pleasant and friendly. I was a little nervous having not gone to her before. She was great at putting me at ease. The best part is that this was the best facial I ever had. Emily works absolute magic! It felt absolutely wonderful and my face looked radiant. I will definitely be going back again. If you go here, ask for Emily. She is the best.…

You might as well do-it-yourself blindfolded,. First of all, the moment I walked into the salon, a Vietnamese man, who I assumed was the owner, snapped his fingers at me and pointed to a chair, very rudely while he talked on his cell phone. I sat down on one of the couches and started flipping through the magazines they had to offer. There was no one else there, it seemed. I have never seen a salon so empty on a Saturday before!

After 30 minutes of waiting, my stylist, Jenni approached me and brought me back for my color, cut, and eyebrow wax. I wanted my hair very light blonde so she started putting foils of bleach in my hair. At first it was going okay, other than the awkward silence. She didn't say two words to me after I told her what I wanted! Then my scalp started to sting and burn. I asked her if it was supposed to burn and she said, and I quote, "Well, its not supposed to feel good." I was in shock! I mean how rude?

Finally she took me over to the shampoo bowl and snapped at a girl who she called "Shampoo Girl". What was with the snapping! This "Shampoo Girl", who seemed irritated began to shampoo my hair. Jenni came around the other side and started waxing my eyebrows...at the shampoo station!!! It was like a freaking chop shop or something!

Overall the cut was okay, a little shorter than I had asked for. The color turned out okay but, hurt in the process. The service and business ethic was the worst I've ever experienced and the extremely high prices were definitely not worth the trouble. Please, please, please don't go here unless you adore rude people and love pain.

By the way I think it is extremely rude to suggest I was not a real customer and I posted the same review on yelp that they paid to have removed. Bad Business!…

Wonderful relaxing facial. I went to the salon to take advantage of a Spa Wish Gift Card I had received months ago. I looked up salons in the Seattle area and decided to go to Illustrated Hair Salon. I am so glad that I did. Catalina gave me a very relaxing facial and I was very pleased with her technique. I felt like she was very concerned with making me feel pampered. Everything about being there was good! I plan to go back for more relaxing moments.…