07/07/09

You don't get what they promise

by SarahJess

I chose Flowers on 15th because of all the other reviews and am sorry I did.

Yes, Alex is wonderful and meeting with him is fabulous. I love his personality and how we chose what was to be used in my wedding. We picked out every bouquet (we weren't doing very many flowers). Through meeting with him we also ended up bringing him flowers from our own garden earlier in the year to receive money off of our order. Unfortunately, Alex was very hard to get ahold of after that point.

On the wedding day my mother called in the morning to confirm when we were picking our order up. Everything was going great.

When my soon to be mother in law went to pick up the flowers they had just started arranging them. She ended up waiting an hour. The flowers were exactly what we had said NOT to use. The bouquets and boutonnieres were supposed to be a mix of lily of the valley, and orchids. We had said explicitly NO peonies and roses because of my husbands allergies and because we wanted very simply. When the flowers showed up their were BIG Lilies in them (tropical style) and roses everywhere. No lily of the valley in sight. The guys had boutonnieres of roses and half dead lily of the valley. All Alex said was that he was VERY sorry and that they didn't get the shipment they had requested. Although I am glad he feels bad, I am a very flexible person and had they told us of a problem that morning when my mother called we could have come up with something. NOT Roses and Peonies but something. After the fact there is really nothing they can do. No- this didn't ruin the day- we wouldn't let it. But I would never go to them again. They make promises they can't keep. Yes, their prices are great but it is because you aren't getting what they say they can give. Be very cautious if you chose to go with them, don't be to attached to what you chose.

• Pros: Everything sounds good when you meet with them
• Cons: You don't get what they say you will

03/26/08

Owner is a Liar!!!

by MelanieMcGee

We were incredibly disappointed and disgusted by Flowers on 15th! My daughters (age 2 1/2 yrs and 5 mos) were both Baptized on Easter. My aunt and uncle in Columbus, Ohio wanted to send them something special by which to remember the day. After much research of local florists, my aunt chose Flowers on 15th due to the positive reviews she found and the "helpful" service she thought the owner was providing. First, she asked for mylar ballons. She was told they don't do those here in Seattle. Next, she asked what kind of cute stuffed animals could be sent that would be appropriate for two small children and the owner told her about some ladybugs he had. When the package arrived, we received two leftover Valentine stuffed animals. They were two sets of two "ladybugs" attached to each other. They had hearts on their stomaches and heart atennas -- obviously Valentine-themed. They barely resembled ladybugs and we wouldn't have even known that's what they were, had we not been told. They were NOT appropriate for two children to commemorate their Baptisms or celebrate Easter. They were left-over Valentine inventory he wanted to offload on an unsuspecting out-of-towner who he figured would never know she had been duped. The worst of it was she specifically asked that the package be delivered on Sunday (Easter) afternoon, so they would arrive after the Baptism. He assured her that they would. They came to our house on Saturday with no card attached or any indication of who they were from or what florist supplied them. Turns out, the driver left the card in the car and when asked why it was delivered on Saturday instead of Sunday, he replied, they don't deliver on Sundays.

In sum, the service was HORRIBLE, the products were at best CHEAP and UNAPPROPRIATE and the owner is LIAR who tried to take advantage of an unsuspecting customer placing an order over the phone!