Keystone Windows & Doors Inc

01/26/12

This company is passionate!

by johnnyc1869572997 at Citysearch

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Your rating: Loved it

I am so amazed by the transformation!We obtained several estimates. . Thats when we met Michan from Keystone Windows. She came up with the most incredible ideas. Right away, she passionatly started sketching and showed us drawings that completely transformed our house. She showed us how we could make our space feel larger and bring more light into the room by making some adjustments. We had hired an archetect to help us with are remodel to take our 70's home and not only expand for more space, but to create a new fresh look. We paid out a fortune for the architects drawings and did'nt even use them. The job was perfectly priced and the crews were knowledgable and courtious. They went over and beyond. Their finish work is immpeccable. We have experianced other remodel projects in the few homes we have owned over the years. but I must say working with Michan and her staff was the best experiance ever. There were a few issues with the windows and they took care of it right away. They really cared about making sure we were pleased. We are still so excited about our new windows that Keystone keeps coming up in our conversations. We have already referred them to our friends and family.

12/08/11

Fast

by Kenzeet at Citysearch

I hired them to install french doors and also do some door repairs on ones I wanted to keep. Although they were a bit late their work was done well and very fast. I was very impressed with all the doors once they were finished and would definitely recommend this company to anyone needing door repairs.

02/12/11

Very professional!

by JulieV at Citysearch

The entire team was very professional. We appreciated the attention to detail, timely communication, and overall high level of customer care. After installation there was a manufacturer problem with one door. Keystone was prompt in resolving the issue and followed up to ensure we were satisfied with the entire job.

12/27/10

Poor residential service

by prinado at Citysearch

I scheduled time off from work to meet a Keystone rep at my home for an estimate for new windows and a door. The rep couldn't provide an estimate on the spot, but promised to send it within a day or two. I never received the estimate nor heard back from the rep.

Complete waste of my valuable time.

10/19/10

Keystone Windows and Doors Inc

by Catmba at Citysearch

Having been a contractor for almost 30yrs, with several of my suppliers going out of business over these past two years (after decades of business)- I anxiously searched for a stable company for a large window/door order. (Whats a warranty worth if the business has gone under?)

Keystone will not only be my supplier but my installer as well hereafter. Michan Rhode's crew was exceptional and their attention to detail excellent. I had a retrofit on a large condo complex which entailed dealing with tenants. They were attentive to getting in and accomplished. I did a walk through a few days later finding a few details needing to be attended. They were out almost immediately accomplishing within an hour. Keystone also was very supportive of working with Snohomish PUD's requirements for rebates which is complex on a multifamily project.

Michan has a passion for her work/her business- a and different business style. I have been able to contact her well after typical business hours with questions regarding the project.

I would highly recommend as they not only put out a great product but stand by it as well.