10/14/09

Christmas Ships

by bonhawbaker

We finally did a Christmas Ship Cruise last Dec. It was alittle chilly. so bring the layers. It speeds out of Kirkland. The mother in law was a snow queen/ Princess, and she was all about the Cruise. It's a nice way to check out bonfires on Madison Beach

• Pros: not too spendy

06/28/09

Argosy poorly managed

by bigdog099

Worst experience of our Seattle trip. I took my parents to Seattle to celebrate their 40th Anniversary and we were going to take the Locks cruise. We arrived about half an hour before the next departure, purchased our tickets, and was told to wait in the center area and that a bus would be picking us up and take us to our departing location.

They announced the bus would be arriving and to move out to the street which we did along with a couple of other couples however we never saw a bus for Argosy. Finally, one of the other couples went asked about the bus and found out we were all standing in the wrong place. They failed to tell us we had to walk further north along to pier to another loading location for the bus. By the time we found out the bus had already left, we missed the cruise, and the next one wasn’t scheduled for 3 hours later.

I went back to the ticket counter and demanded a refund and asked to speak to a manager. I was sent to a building along the pier to speak to a manager. I explained to her my experience and all she said was we knew we were missing some passengers and looked for them. I know that is not true because the person at the ticket counter could see us the whole time we were waiting for the bus and never helped us. The manager made no effort to get us on that cruise or the harbor cruise that was leaving in 15 minutes. At least I did get a refund but the experience ruined my parent’s anniversary. If you’re going to use this company make sure you know exactly where to be or you will literally miss your boat.

• Cons: They don't explain clearly where to go for your cruise

08/03/07

Best way to get out on the water

by aleksandr111

I?ve done harbor cruises, locks cruises, the water taxi (from west Seattle to downtown), a Christmas cruise, parties, etc. all on Argosy, every one has been excellent. Boats are impeccably clean and comfortable. Staff are so friendly and will really knock themselves out for you. Events are reasonably priced for what you get (a boat + crew!). The boats have bars on them that are well stocked (for a boat) ? and the staff really want everyone to have a fun time, but are committed to safety above all else (don?t mess with them ? they WILL turn that boat around and take you back). I highly recommend all of their tours and services, great company.