Advanced European Service

12/02/11

Satisfied customer

by Honest2005 at Citysearch

I am appreciative of the effort put into making sure my Jaguar runs perfectly after its regular maintenance was performed. Every aspect of the vehicle was inspected to insure it was without issue. This is a trustworthy maintenance and repair facility that will not attempt to sell a service that is not required. They offer a discount at Enterprise car rental - just 2 miles down the road - if a loaner vehicle is required. I will bring my vehicle back for regular maintenance or unexpected repair any time.

02/28/10

The Most Honest Auto Repair Shop

by cbi at Citysearch

Thank you so much for the excellent care you've taken on both of our vehicles. Francine and I have a great feeling of comfort knowing your crew of mechanics check our vehicles from top to bottom. Your thoroughness and suggestions help us make our decisions on what to do and when. This helps us plan our budget for our vehicles and minimize the surprises that can occur with vehicles. My only question is why those occasional funny noises I try to describe over the phone never seem to be there when I bring my truck in. At least they never come back when I get my truck back.

Francine says your shop is one of the cleanest shops she has ever seen. She can tell you take pride in your neatness and cleaniness. Thank you also for working around our schedules and helping us get back and forth with our cars.

Keep up the good work. We refer your shop to all our friends and relatives. Thanks. Steve

• Pros: Guarantees their Work

10/28/09

Terrific Service

by Westie5 at Citysearch

Advise you regarding what really needs to be fixed now and what repairs may be postponed.

Will always do their best to accommodate the customer's schedule.

Honest and reliable.

• Pros: Honest; attentive; very customer-oriented
• Cons: None

04/29/09

Best service in town - especially for Mini Cooper owners!

by Rowland at Citysearch

I own a Mini Cooper, and after having other non-dealer garages work on my car (and make many mistakes), I thought I was relegated to driving an hour to Fife to teh dealer. Then I found Tony. He was amazingly knowledgable about my car, gave me honest feedback on my repairs (including alternative options to getting it fixed, which would have meant a loss of sale for him, but that just shows his excellent customer service). He went above and beyond doing research for me and following up consistently. He suggested a mainentance plan to get my car back up to snuff after I realized the dealer had not been doing the mainentance work I had supposedly been paying for. If you own a Mini Cooper in Washington State, do NOT go to the dealer. No matter where you are, Advanced European Services is worth the drive to Kenmore to make sure you are well taken care of. Thank you Tony! I am a customer for life!

• Pros: Very knowledgable, excellent customer service, good price
• Cons: None

04/22/09

Great Job!

by BJRoss at Citysearch

My Audi is running great thanks to Tony and the Advanced European Team. Whenever I call they can get my Audi in within a day or so for oil changes and seem to be able to find any problems quickly. A great perk - they are on a major bus line. I can drop the car off in the morning and ride the bus to work and back to pick up the car at the end of the day. Thanks!