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(877) 211-9810
457 120th Ave NE
Bellevue,
WA
98005
47.61417
-122.180275
Neighborhood: Wilburton
Last updated 5.20.11
What People Are Saying About Best Buy
Featured Review
Contributor
Contributor
In Short – Founded in 1983, this high-tech haven is recognizable by its blue, box-like building stamped with a yellow price tag-shaped logo. Explore the wide, gadget-lined aisles and find brand-name goods including personal computers, video games, TVs, digital cameras, cell phones and fax machines. Choose from a slew of popular brands such as Canon, Microsoft, Samsung and Sony. In-house installation services are available for most car audio and video systems, home entertainment systems, satellite hook-up, and home appliances.
Editor's Tips
- The Extras:
- If your computer crashes in the middle of a last-minute project, don't freak out, just call the Geek Squad, Best Buy's affiliate 24/7 computer-support task force. See website for details.
- Know Before You Go:
- Before you hop in your car, check the weekly online-only sales event Hot Deals Wednesday for savings on computers, cameras, electronics and appliances.
- Look Good:
- Don't get stuck with a lemon: Purchase the optional Performance Service Plan with your product to ensure long-lasting performance.
03/08/09
BUYER BEWARE, PROJECTION TV HASTLE
by j31hart at Citysearch
Buyer beware, dont purchase projection TV. I wish Best Buy would have protected us as a loyal customer. Every 12 months the bulb on the TV burns out. After some research, this is the scam that the industry has planned for us, reliable tv with a cost of $200-$300 per year. Warranty only covers 1st bulb, sure you can spend more of your hard earned dallors and get an extended warranty, but they only cover the bulb for 90 days. hmmm guess they know the bulbs burn out quickly. Just another fine example of how to steel the consumers hard earned money. Shame on you best buy for not warning us of this hassle and cost. Oh I almost forgot, the bulb has burnt out twice, once every 12 months, and on a weekend when we cannot get a replacment. so we are screwed and cant watch TV for the weekend. $2100 for a TV, cant watch for a week until we get a bulb. Life is not getting better, these manufacterers and companies are getting greedier.
- Pros: They have products, but should protect customers.
- Cons: Dont care about customers, only care about money.
11/25/05
Avoid At ALL Costs
by dc4 at Citysearch
It seems that the jobs always half-done. My computer crashed on 9/27...it's now 11/25 and I'm still dealing with the company.
If they don't know an answer, they'll make one up...
(ie- Customer Service(CS): Oh yes...that part was delivered today.
Me: No, actually I just checked with my apartment 30 minutes ago. It hasn't arrived.
CS: OhI guess it was returned to us; the lady who filled out your work-order messed up your address)
I suppose making up the first answer seemed like the right thing to do at the time?
All I can say is that trying to get something taken care of, especially when its something covered under your service plan. is extremely difficult. Whether its under-trained employees or that they simply dont care, Im unsure. But regardless, the headache youll get from this company isnt worth the $10 you might save on your product.
- Cons: Customer Service, Uneducated Employees, Warranties
