Beacon Plumbing, Heating & Mechanical

01/05/12

It is a big rip-off!

by binliu at Citysearch

30-minute service to replace an ignition module (Amazon sells for $46) on a 7-year furnace costed $377 + $75 service charge. On top of that the guy did a furnace cleanup, also within that same 30-minute, for a price of $200!

12/03/11

Beacon Plumbing are definitely Crooks!!

by Lohan37 at Citysearch

Beacon Plumbing will ripping you off if you have them come to your house for heating or water heater issues.

They replaced a high-limit switch on my 3 yrs old gas furnace and charged me $374.22, plus a $100 service charge.. It is very simple to replace this inexpensive part but they over inflated the price to ripping me off.

Check with Better Business Bureau abd you do not even want to think about them let alone having them fixing your heating or water heater problem.

10/25/11

Very SHADY pricing.

by cmkeller69 at Citysearch

We own a relatively new home, built in 2007 and therefore we expect problems to be few and far between. Recently, the cold water started to drip constantly in the master bath tub and eventually became so bad that it could not be turned off and ran like you were filling the tub. I turned off the water at the main and called Beacon. It was after hours... ~ 11:00pm so I agreed to pay the $100.00 'service fee' with the understanding that I would be quoted the full price before any work. Plumber Tom shows up, spends 15 minutes looking at the problem and determines that it is broken and cannot be repaired tonight but 'let me see if I can slow down the leak'. Tom puts everything back together, the leak is slowed and goes to his truck to put together an estimate of the 'full repair'. When he comes back, he informs me that he wants my VISA so he can charge up to $900.00! to replace cold water faucet. $900.00! I say no way, then he proceeds to inform me that I owe him $337.00 for the 40 minutes he has been here. $337.00! No estimate as ever provided, he never said hey I am going to charge you a bunch of money. I asked for an itemized bill and all I get is the run around that they charge by 'task number' from 'their book'. I wish I would have done some more looking around because this a complete scam. I can replace the entire fixture myself, brand new from the manufacturer for < $400.00. I could NOT locate one locally this evening so called them for help and instead I get bent over the table.

03/09/11

Beacon Plumbing are Crooks!!

by pnwwoody at Citysearch

Don't do business with Beacon Plumbing! They replaced a high-limit switch on my gas furnace and charged me $307, plus a $100 service charge.. It took one minute to remove two screws and plug it in, and I found out later that the part costs less than $20. When I contacted them about the inflated charge their reply was "we don't work by time and material and use flat-rate pricing". I forgot to mention that the Better Business Bureau has them rated a C- for 69 complaints filed against them in the past three years. Make that 70 complaints

03/09/11

They are Crooks!!

by pnwwoody at Citysearch

Don't do business with Beacon Plumbing! They replaced a high-limit switch on my gas furnace and charged me $307, plus a $100 service charge.. It took one minute to remove two screws and plug it in, and I found out later that the part costs less than $20. When I contacted them about the inflated charge their reply was "we don't work by time and material and use flat-rate pricing". I forgot to mention that they are not registered with the Better Business Bureau either.