Bellevue >Ee Robbins Engagement & Wedding Rings
We are in the process of having a customer wedding band made, and the experience has been awesome. Tony has been such an amazing employee to work with all the way from engagement ring to wedding band. He has worked within our budget and makes us feel so at ease and comfortable. The opportunity to create and design something that is so easy and fun has been great. Walking in to the store, we now feel like family. We have a drink, talk about our wedding plans, and its just such great personal attention. We feel so valued and not all companies give you that feeling. There is something said for a local, family owned business that takes pride in their employees and product. Thank you so much for helping us create an experience we will always remember!
Real Costomer Service When You Really Need It!!. I love when I walk into a store and am greeted by the sales associate that helps me through the process of purchasing something I know nothing about. I worked in sales for a long time myself and strongly believe that a good attitude makes all the difference. I was terrified walking into a place that sells little rocks for thousands of dollars that may or may not seal my fate [no offence }; >) ]. l don't think I could take dealing with a used car salesman sending me off the lot to give my girlfriend of now 4 years a lemon. I couldn’t do it myself that’s why I say, I was in sales (ps. used cars are all lemons off the lot). Right away I felt comfortable and at ease; I had no idea what I was doing and definitely wasn't ready to buy. I had been to a few other stores which were pleasant enough but pressured me to buy and when they figured out I wasn't ready dropped the act and gave me the feeling I was wasting their time. At E.E. Robbins I wasn't treated like a dollar sign and the staff, at least that I had the pleasure of meeting are all professional actors, or just nice people (I’m going with nice people) and that is why I went back twice. It took two times but I got the right ring for the price I was planning on spending. I'm just out of college so spending an extra $500.00 has nothing to do with what will or won’t happen when I turn 65 it is a matter of should I believe my girlfriend is that shallow (she's not I love her and that's why I spent what I could and planned to) and sacrifice car insurance or heat for a while to buy the right rock for the salespersons cable bill.
Awesome Experience. I had the best experience at EE Robbins! They are warm and welcoming, making you feel comfortable. Tony was great to work with, he is full of knowledge, honest, fun, and he cares about each person that walks through the door.
Amazing customer service. I visited the Bellevue EE Robbins about 2 months ago and shopped around a little before going to your store. After visiting several other jewelers in the area I can't say enough about EE Robbins. Courtney helped me with my fiance's wedding band. The selection of men's bands is amazing. We found exactly what we were looking for! Thank you to Courtney for making our band hunt a fun and easy experience. I will recommend anyone I know to your store!!!
Fablous Designs with exceptional service.
My fiancee and I have been together for about 9 years, when we first started dating he was working for the Shane Company in Lynnwood. He called himself "Diamond Will". Anytime friends or family would be looking to purchase jewelry he would send them to the Shane Company. Times have changed quite some, he learned great knowledge from working there but when it came down to it (the engagement ring), the most important purchase ever, he made his journey to the Shane Company and looked through many cases of rings only to find outdated styles, still some beautiful diamonds but not the greatest prices either. One of his old co-workers from the Shane Co. is now working at EE Robbins in Bellevue, he decided to visit her. As he walked in the atmosphere was different than many jewelry stores he had visited, the decor was beautiful, he saw Michelle (his former co-worker) she was absolutely wonderful! Treating him as he was the most important person in the world, she took the time to go through every step with him so graciously! Will knew the style that I would love, but the options were endless within the style that I love, that is amazing! The environment isn't a shopping experience, it is so much more, they take the time to make it extra special and truely care that you get exactly what you want. And when I was presented the ring, it was perfect, very vintage and beautiful, I couldn't have picked out anything better myself.
I recently went into EE Robbins to look at the wedding bands and Michelle helped me as well, she goes above and beyond to do anything for you! There isn't ever a "we can't do that or we don't have that" they make it happen, if you visit you will be treated wonderfully and your experience will be one in a million! Thank you to the staff at EE Robbins Bellevue
Excellent customer service.
Before we decided to get engaged; I hinted by asking to stop in on jewelry stores. One day we went to an EE Robins and I enjoyed the company's atmosphere. Their sales personnel were great. There was no rush and no push to sell anything. I found a designer that I fell in love with and so did my boyfriend, Martin. I picked out the shape of diamond and Martin did the rest.
Then EE Robbins opened up a store in Tacoma. It was here that we met Sandy Parminder. What a guy; he is a keeper. His customer service is out of this world. He made us feel like we are family.
Then when the decision was to close the Tacoma store, we were told that we would have to go to Bellevue for our maintenance. We were disappointed. It wasn't for just one reason either. We both loved the customer service we received and missed the relationship we had with Sandy. It is one of those special places where not only is customer service important, but it is like a family when you can have a great rapport with your sales staff.
So when the decision came to close the Tacoma store, we decided to check out the new store, now called Morgan Jewelers. But it was nothing like what they had before. From that point on, it was our decision to travel to Bellevue for any future maintainence or future buying opportiunities.
Prior to us going to Bellevue, we would call to make sure Sandy would be working that day. One of the other enjoyments of seeing Sandy is discussing the football season. Sad to say, he is a Colts fan, but we forgive him. :>) Go Saints!
We highly recommend that anyone would at least give this store a chance prior to buying. You will definitely see a difference in the atmosphere and their customer service.
Martin and Akemi
Makes dreams come true!!!!!. My now husband and I were looking for engagement rings, we had gone to a lot of the stores around the Tacoma area when he mentioned he wanted to check out EE Robins… at first I was worried because I had always thought of that place as a really rich place and if we walked in, no one would help us because we didn’t look the part of a “rich couple”. So I went with him and we walked in Sandy Parminder was the first one to greet us. From that moment on we had the best experience.. Sandy wasn’t like the others I had met in other stores, I told him the kinda of ring I wanted and he told me where to find them and said find a few and I’ll pull them out and you can try them other. At the other store the people were telling me what kinda ring I wanted. Ummmm how do they know what I wanted?? So I knew right then and there I found the person we would be buying my ring from. I found my ring but we couldn’t afford it at first, but Sandy keep my ring on file and almost a year later while Andrew was deployed to Iraq we finally had the money, one problem… EE Robins didn’t deal with that designer anymore, I was so worried but Sandy assured me he could and would still get me my ring. And he did… he put a rush order on it because Andrew was going to be home soon for his R&R for 2 wks and I need that ring before I flew to Iowa to meet him. And I had one rule, I didn’t want to see the ring once the diamond was in it, but Sandy wanted me to bring a friend so that once they took my diamond and place it in my ring my friend to verify it was the right diamond(which I so appreciate Sandy for being honest most places wouldn’t do that). Sandy taped the box up tight so I wouldn’t peek and sent me off with a bottle of champagne. If it wasn’t so Sandy I wouldn’t have my dream ring sitting on my finger right now, and because of everything he did for us, I sent my brother to see him even after he moved from the Tacoma store because it closed. And once again Sandy worked his amazing magic and got my now sister-in-law her dream ring. Our two families can not talk Sandy enough for the amazing job he did with us, and because of it we will always refer our friends and family to him.
The best service in the industry!.
I bought my wife's engagement ring from the Tacoma store before it closed. Sandy went out of his way to explain the different diamonds with out pressure to buy. It was an education, not a sales pitch. After the store was taken over by Morgan's I tried to buy my wife a weeding band. Morgan's made mistakes that lead to my wife not having a wedding band for our wedding. I tried again to order a wedding band for Christmas. Again, no luck from Morgan's,
As a last attempt, I called the Bellevue store with hopes of find Sandy and a ring. Sandy remembered my previous sale and went out of his way to get the ring I wanted, have it sized and shipped to me all in time for Christmas!
EE Robins has been a great company to deal with. What makes them special is their people. They care and it shows. Thanks again Sandy. I will recommend you to everyone I know!!
E.E. Robbins is stellar!. I have shopped in the former Tacoma location and fell in love with the staff and the GM Sandy. The service and selection are awesome. E. E. Robbins is a full service store with a even more posh Bellevue store. I will travel up to Bellevue to have Sandy and his team assist with my jewelry needs. A glass of wine, relaxed atmosphere, great product, great staff, makes this a 5 star destination.
E. E. Robbins is amazing !. I have been an EE Robbins customer for years. I have never experienced better customer service at any store than what my husband I get at EE Robbins. With the help of Sandy and Olga, we not only purchased our upgraded wedding rings but also beautiful earrings for our 20th anniversary. We enjoy visiting Sandy to get our jewelery inspected and while we wait, the ambience, the fish tank,and the wine. I would recommend EE Robbins to anybody looking for rings or diamonds.
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