We are in the process of having a customer wedding band made, and the experience has been awesome. Tony has been such an amazing employee to work with all the way from engagement ring to wedding band. He has worked within our budget and makes us feel so at ease and comfortable. The opportunity to create and design something that is so easy and fun has been great. Walking in to the store, we now feel like family. We have a drink, talk about our wedding plans, and its just such great personal attention. We feel so valued and not all companies give you that feeling. There is something said for a local, family owned business that takes pride in their employees and product. Thank you so much for helping us create an experience we will always remember!…
Real Costomer Service When You Really Need It!!. I love when I walk into a store and am greeted by the sales associate that helps me through the process of purchasing something I know nothing about. I worked in sales for a long time myself and strongly believe that a good attitude makes all the difference. I was terrified walking into a place that sells little rocks for thousands of dollars that may or may not seal my fate [no offence }; >) ]. l don't think I could take dealing with a used car salesman sending me off the lot to give my girlfriend of now 4 years a lemon. I couldn’t do it myself that’s why I say, I was in sales (ps. used cars are all lemons off the lot). Right away I felt comfortable and at ease; I had no idea what I was doing and definitely wasn't ready to buy. I had been to a few other stores which were pleasant enough but pressured me to buy and when they figured out I wasn't ready dropped the act and gave me the feeling I was wasting their time. At E.E. Robbins I wasn't treated like a dollar sign and the staff, at least that I had the pleasure of meeting are all professional actors, or just nice people (I’m going with nice people) and that is why I went back twice. It took two times but I got the right ring for the price I was planning on spending. I'm just out of college so spending an extra $500.00 has nothing to do with what will or won’t happen when I turn 65 it is a matter of should I believe my girlfriend is that shallow (she's not I love her and that's why I spent what I could and planned to) and sacrifice car insurance or heat for a while to buy the right rock for the salespersons cable bill.…
Awesome Experience. I had the best experience at EE Robbins! They are warm and welcoming, making you feel comfortable. Tony was great to work with, he is full of knowledge, honest, fun, and he cares about each person that walks through the door.…
Amazing customer service. I visited the Bellevue EE Robbins about 2 months ago and shopped around a little before going to your store. After visiting several other jewelers in the area I can't say enough about EE Robbins. Courtney helped me with my fiance's wedding band. The selection of men's bands is amazing. We found exactly what we were looking for! Thank you to Courtney for making our band hunt a fun and easy experience. I will recommend anyone I know to your store!!!…
Fablous Designs with exceptional service.
My fiancee and I have been together for about 9 years, when we first started dating he was working for the Shane Company in Lynnwood. He called himself "Diamond Will". Anytime friends or family would
be looking to purchase jewelry he would send them to the Shane Company. Times have changed quite some, he learned great knowledge from working there but when it came down to it (the engagement ring), the most important purchase ever, he made his journey to the Shane Company and looked through many cases of rings only to find outdated styles, still some beautiful diamonds but not the greatest prices either. One of his old co-workers from the Shane Co. is now working at EE Robbins in Bellevue, he decided to visit her. As he walked in the atmosphere was different than many jewelry stores he had visited, the decor was beautiful, he saw Michelle (his former co-worker) she was absolutely wonderful! Treating him as he was the most important person in the world, she took the time to go through every step with him so graciously! Will knew the style that I would love, but the options were endless within the style that I love, that is amazing! The environment isn't a shopping experience, it is so much more, they take the time to make it extra special and truely care that you get exactly what you want. And when I was presented the ring, it was perfect, very vintage and beautiful, I couldn't have picked out anything better myself.
I recently went into EE Robbins to look at the wedding bands and Michelle helped me as well, she goes above and beyond to do anything for you! There isn't ever a "we can't do that or we don't have that" they make it happen, if you visit you will be treated wonderfully and your experience will be one in a million! Thank you to the staff at EE Robbins Bellevue…
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