Vision Quest Sport & Fitness

02/08/12

This gym is good

by LarryT68 at Citysearch

I am surprised by the recent reviews. I have been a member here for years now and never once seen much change. Staff has always been nice to me.

I worked with a few trainers for my bad lower back and trust me I have never been one to ask for help but my doctor recommended it.

Now that I am working out 4 days a week, my doctor has cleared me to do whatever it is that I want to do which is a relief.

Its great to see the club shining from the freeway and knowing that I added years to my life by exercising.

Keep up the good work Vision Quest

01/27/12

Grossly Disappointed

by tuanhe at Citysearch

I used to love Vision Quest, Sport and Fitness. My entire family was one of the first to sign up shortly after the opening of the Auburn location. I saw Vision Quest as the welcoming and accommodating local gym that had a certain element of dignity that national-sized gyms did not offer. We were members for years. My membership ended when I left for college.

I came back to Vision Quest to tour the facilities. I discussed, and repeated how I understood the prospect of the new membership with the salesperson, M. Well, a month after my membership began, my understanding was completely different from what the employees saw my membership as. When I asked the front desk employee if we could pull over the employee that had signed me up, I received the capable response, " I'll talk to him about it later". OK. A month later, I get a phone call from their chiropractic department informing me that I had missed an appointment. An appointment that I had said no to making repeatedly. I called the main desk immediately after and told them if I was signed up for any other appointments, to remove me at once from their list.

Customer Service: I felt pushed around, and effectively ignored. Unless you are writing a check to them, Vision Quest didn't seem to care.

Knowledgeable: When I asked M, what kind of protein powder they carried, he said "The good kind". Information about their products or nutrition was completely lacking.

Knowledgeable about services: Clearly inconsistent with what the main desk understands.

Cleanliness: The gym feels dirty and dusty.

Environment: Instead of being the type of gym that welcomes people of all types such as elite athletes, people searching to lose mass amounts of weight, and the salt of the earth, (as M had proudly boasted) I felt that they environment was a little ' bro'. As if the sales representatives were all high school grads that giggled at the fat kid. I say this because as I was signing the documents to enter a membership, personal trainers were talking over me to M about his nerdy Harry Potter glasses. Extremely unprofessional.

I will not be returning to Vision Quest.

11/17/11

Am I in a minority here?

by runningforlife at Citysearch

I've never had a problem here that wasn't resolved quickly. The managers have been prompt in returning phone calls (not that I've made a lot, but the times I have I heard back from them within a day) and always friendly. It's a high traffic gym so I don't expect it to be SPOTLESS all the time but they definitely try which I appreciate. The gym costs 20 bucks a month, it's a great place for the money.

11/01/11

WORST GYM EVER!!!! SORRY BUT TRUE....

by work it out at Citysearch

this place has to be one of the worst places i've ever worked out at. i workout at the bothell location, The gym opens at 5:00am there never on time. I'm a early bird thats the best time for me is in the am. i often miss my workouts... 2nd the place is always cold. the tv's are NEVER on. i pay every month & they never hold up on there end.... sad that i'm moving on to gym thats warm AND open doors on time.....

09/28/11

BEST GYM!

by diveeenaaa at Citysearch

Vision Quest is absolutely amazing, their gyms are up to date and so clean. They really care about members and their results. I only pay $15/month, can't beat that!!!