Bamiyan Restaurant

08/20/09

AWFUL - you'll feel ripped off!

by Meganite at Citysearch

My husband and I only ventured out to this place because of a coupon in our Entertainment book. There were only 2 or 4 other diners in the restaurant, but it took at least a half hour to get our orders to the table, and when they arrived they were very, very cold. We would have sent them back but our waiter was no where to be seen. The portions were small, mine was badly over seasoned and included the MOST stale bread I've ever been served, and they had significantly raised their prices from those printed in the Entertainment book. Instead of complaining we decided to get out of there ASAP. As we were walking to our car we figured out why we had such horrible service - the waiter was out back talking to his friends instead of delivering hot entrees to his customers.

• Pros: None
• Cons: Small portions, terrible service, cold food

07/10/09

Delicious, nice 'stay-cation' from our regular food haunts!

by KathyRichardson at Citysearch

We don't venture out to the 'Quah very often (typically head into Redmond), but found this restaurant that has TWO menus featuring middle eastern food choices.

The staff (the owner helped us pick out our meal, as we hadn't tried this type of food before) was super friendly and attentive, the portions were huge (if you like that sort of thing), and the dishes were delish!

Fun departure from the regular food we grab in Redmond - a nice 'stay-cation' for dinner! Will definitely try again and will bring friends!

• Pros: friendly staff, good food, outdoor patio
• Cons: nothing comes to mind

01/09/09

Nice setting spoiled by very inept service!

by crosswalk at Citysearch

I agree with the previous 2 posts that the service is just plain weird and inexplicably delayed. My girlfriend and I went couple of months ago around 7 pm and there were just another couple seated. For no apparent or stated reason we had to wait unusually long to get served.

On a culinary note, the lamb shank we ordered was excellent but for the very big pouring of marinara sauce on top. It made no sense that a whole bunch of semi-sweet (and somewhat spicy) sauce was poured all over the otherwise deliciously tender shank. Their appetizers were better but overall pricey.

01/09/09

Worst Customer Service

by aanicool at Citysearch

My husband and I went to this place last weekend for lunch. There was only one waiter and he greeted us with no enthusiasm. Later when we asked for warm water (as it was a very cold day), he literally brought the cup of water and slamed it over the table. We were shocked by his gesture.

Then finally we ordered the main dish. He never offered us any help with the selection and was always having attitude when talking to us. We had to wait for more than 30 mts for the dishes to arrive. Then he disappeared. He never came to check whether we need some water, or whether the food tasted okay. The quantity of the food is very limited too.

We would never go again to that place.

• Pros: Very close to our place
• Cons: Very Very Bad service

03/30/08

Bad Customer Service and Long Wait

by Linus01 at Citysearch

Our family of four including two youngsters went to Bamiyan for an early dinner on a Sunday. The waiter / owner greeted us with dis-interest. That should've been a good sign that he wasn't interested in our business. After waiting for 10 minutes, we were served water and then another 5 minutes later he took our order with an attitude - don't know if it was because we were planning on sharing our appetizers and entrees since our kids don't eat that much. After waiting 30 minutes, we finally got our appetizers. By this time, we were very hungry and chowed down on our Bolani (potato pastry) and the soup. Then, we waited again for another 15 minutes for our entree - chicken kababs. Meanwhile, others came into the restaurant and were greeted nicely, seated promptly, and received their appetizers with 5 - 10 minutes after placing their order. We've eaten here before and enjoyed the food despite the wait. However, since the service and wait times have gotten worse, we won't be going back again. Perhaps, we'll go back to Kabul Restaurant in Wallingford although it will take us twice as long to get there.

• Pros: Food
• Cons: Wait time, bad service, and sour attitude