Bothell >The Spa Bothell
mixed review. I read the good reviews on the internet and decided to try it. I have to say I was less than impressed. I had a great massage but the pedicure left a lot to be desired. Minimal to no massage, owner acted like it was an imposition to bring in the nail polish colors, a foot soak and polish but little else. I feel like I get a much more professional pedicure at Hoa. I would not go back. If you are in the market, I would say to look elsewhere. But...Mandy did give a great massage.
Our specialty is Stress Relief- Wellness & Personal Care. We don't do pedicures nor promote them..We provide wellness care for the feet: soak, exfoliation & light massage. (polish optional)
We are NOT in the business of polishes due to the chemical sensitivity of most of our clients.
Please call The Spa.. we offer FREE services for those that are unhappy with their original service.. no questions ask.
Thank-you so much for visiting !
I'll be back!. I got my first facial here in October right before my wedding and although I lack previous experience I thought it felt great. Very warm and relaxing, from the slippers at the front door, to the foot soak and great personalized skin tips. For my combination and sensitive skin (not to mention stomach and allergy problems), Joyce recommended aloe and my face has been clear for 2 months! I wish I went here sooner! Although some may want a quieter experience with no talk of the product, I like the way Joyce mentioned what might be better for my skin without selling me anything. She is a very passionate person which makes her knowledgeable and good at her job.
Thank-you so much for saying such nice comments! We always hope and strive to please ..
Our promise to you is to always provide what you are expecting.. please share any tips on improvements, we are open to hear them too. (*_*)
I feel great. Wow this place really made me relax. I'm so high strong and cant relax, but just getting out of the car and walking in the spa I started to relax. I loved the foot soak, then a massage, who knew I could unwind. Needless to say - the best experience all the way around.
Thank-you for taking the time to post a review.
We really strive to have our valued guests have a positive experience.
What I know for sure.
I have had the pleasure of having my services at the Spa for sometime now and I must say I have never had Joyce do anything but treat me with respect on the table!
She had always given me the attention that I needed. I totally understand that as a full business owner she must ensure that her spa is prpoerly run and the need to leave my presence is called for. I have never had her complain to me about her personal issues ever.
Many businesses have prouducts that they feel will be useful to ones situation and point out that product and its benefits as part of a recommended wellness program. Professionalism and courtesy is what I have always recieved at the Spa for the Woman.
Thank-you for such kind words. I really appreciate you taking the time to provide such comments.
We sincerely try our best, we appreciate people to tell us honestly how they felt at the time of service- good or bad.
We absolutely promise to offer our best at all times! If we can improve on anything please feel free to suggest or comment to us directly.
Has gone way, way downhill.........
This used to be a decent place to go - I have been going here off and on for almost 4 years. However, in the last year, service and scheduling have been poor, as well as the quality of the reatments themselves.
The last two treatments (both facials) were spent with the Owner griping about her issues with other people and the economy and how bad business is, as well as essentially using you for a captive audience to push Isagenix diet/weight loss products. She even tries to hand you a little video player to watch a marketing spiel while your feet are soaking(!), and heavily pushes it on you as a cure-all for you and anything in your entire family (including mental illness...hello?) while you are stuck on the table having your treatment done. Every single conversation is steered toward how Isagenix can help you, and it gets very annoying, very fast. Plus she writes down a website for it and hands it to you as you walk out the door. Not exactly relaxing whatsoever! I found these aggressive sales tactics to be both unprofessional and inappropriate, and definitely not the relaxing experience I was paying for. I had not counted on being a captive marketing audience while having skin treatment done; rebuffing pushy sales lines is hardly therapeutic.
Not to mention if the owner has to play phone tag with you more than once, she will leave you a message stating she is "frustrated". (Gee, sorry I have a job and am not by my personal cell phone 24/7....) On top of that, she was over 30 minutes late to the first appointment, and cancelled another 1-2 hours ahead due to her own staff not showing up.
I have left twice now feeling gypped and unrelaxed, and definitely I won't be back. Very disappointing and unprofessional. This place has lost focus that the point of a spa is to rejeuvenate and relax their customers, and not to sell commissioned diet supplement products. Rude. They need to turn it into an Isagenix retail store (a product, which I tried 5 years ago, by the way, and did not like) and be done with the facade that they are still trying to provide spa services.
Dear valued customer. I am very sorry for your experience at The Spa... This is not our way of business nor do we disregard your feelings. We offer a 100% money back on all of our services. I wish you could have called us directly and shared your experience.
We honestly love the spa business of allowing people to relax and refresh themselves. We are NOT in the business to make people feel pressured or uncomfortable in any way. Please provide us with your name and address and we will gladly refund your money.
Please accept our sincerest apology.
What a great get away!.
I just received a facial from Joyce at The Spa… and enjoyed every second of it. From the minute I walked in the door I was able to relax- it is a very private setting. I got to soak my feet fist which felt like a pedicure in its self then was whisked away into a room for my facial. Wow it was a lot more the bed was heated and I was so comfortable I could not tell the difference between any of my body parts it is a great feeling! My facial was relaxing and I left feeling amazing- and I still look amazing three days after.
Thank you Joyce I will be back and you should try it- worth every penny!
Thank-you for your kind words. We aim to please. (*_*)
Very relaxing experience. I went to this spa for the first time this last weekend. Joyce was very willing to discuss concerns I had over my skin and things I could to do help. Not once was there any push to buy any products - which kept it a relaxing experience. She provides more of a holistic experience versus just a facial and you're out the door. I even sent an email asking for help on what products I could use and received a response very quickly. I will definitely be going back!
I was directed by city search about this review. Thank-you for your comments.
It is my pleasure to have created an enjoyable experience for you. Please don't hesitate to ask for any future help. Joyce (*_*)
Great first experience!. I'd never had a professional massage before and recieved this one as a Christmas gift, and I must say, it really set the bar. I really loved the slippers and foot soak while I filled out paperwork. I was able to choose which areas I wanted massaged, and figured since I was there, I might as well do the whole shebang and get a full body massage. Mandi, who gave me the massage, was so friendly and I felt very comfortable with her. And the whole place just oozed Zen, from the colors on the walls, to the decorations, to the water fixture and music... I would definitely go back.
A Wonderful Massage. I received a massage this week from Mandy at The Spa...for the woman who cares. What a wonderful treat! I carry most of my tension in my neck and chest, so she spent the entire hour focusing on those areas (plus the back). Ah, it felt so great!
A facial? Oh, so much more than that!. I went to Joyce at The Spa... for the woman who cares, for a facial. I had no idea of what was ahead. From the sea salt foot soak, to the last few minutes of the amazing facial (which included aromatherapy, steam, a masque, and a hand massage), I was PAMPERED! It was impossible not to fall asleep during the masque stage, and it was a power nap that was refreshing and energizing. If you've thought about it - stop thinking and GO!
Thank-you for such nice comments! We hope to see you again.
Joyce - The Spa lady
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