Seattle >Eats Market Cafe
Bad service, bad attitude.
Things happen. It's how a business responds when something inevitably goes wrong that separates the good businesses from the bad. And it's how this restaurant responded--or, more accurately, didn't --that explains why I won't ever eat there again.
First of all, the food is okay. But you can get good food all over Seattle--especially the kind of casual fare Eats offers.
The service wasn't particularly great the day I stopped in. But I was willing to overlook it, because I was just running in for take-out.
When I got home I found that they'd overcharged me. Twice I called and talked to the owner. Twice he promised to mail me the overcharge.
The first time he blew me off, I was forgiving. "Small business owner--has a lot on his mind," I thought. The second time, I thought he acted annoyed--like refunding an overcharge was just way too much trouble.
The third time I left a message. He never called back.
I'd ask him what was so hard about mailing a check if I ever saw him again. But, like I said above, that's not likely to happen, as I'll never be back.
If you watch your restaurant tabs closely, then I guess it's a good enough gamble. Their sandwiches are good. But if there's any problem with your experience there, well, I hope you have better luck than I did in getting it resolved.
I don't get the hype. I wouldn't eat breakfast there again, not because that the food was bad but because the price was way too high for what you get. I did the scrambled eggs with, sausage, cheese, and avacado and the thing ended up being over $12 due the the ala carte style menu. I didn't even get everything I would have wanted in my eggs but couldn't justify spending $16 for breakfast.
One of the best in the West (of Seattle).
Color me surpised to see even one mixed review of EATS Market Cafe! This place is a lovely little gem tucked very surprisingly into Westwood Village Shopping Center in West Seattle. That alone gives them points for bravery in my book. I've been eating here since they opened and the owners, Evan and Toby, have never been less than warm and friendly to me no matter how busy the place is.. and so have the people they've hired. The matzoh in the chicken (with REAL chicken stock) soup wants to fly right out of the bowl it's so light.. and Bubba's Bolognese is to die for. Ditto those gooey waist-bustin' Reubens, which are hands down the best I've ever eaten (including NYC's!).
I also disagree with those complaining about the service. Have we gotten so spoiled as a nation that we need to be fawned over the second we enter an establishment or we think we're being treated rudely? Sometimes the wait staff is bustlin' around BUSY. To me, that's a GOOD sign in a restaurant; it means the food is wonderful, and worth snagging a table. If the staff is attending to others, *I wait politely for their attention*. Patience. It's a virtue. (Look it up if you don't believe me. ;-) This "notice me immediately or I'll post a bad review" crowd would do well to avoid popular restaurants, imho.
And, oh, the pastries! Real honest-to-God red velvet cupcakes like your grandmother made with soft, buttery frosting, incredible eclaires, melt-in-your-mouth pies, and home-made, real-cream-creamy ice creams. 'Nuff said. I think this place is wonderful, and I've always been made to feel like family when I eat there. The food is delicious and comforting, the prices are reasonable, and they've done almost as much as humanly possible to warm up a dauntingly generic restaurant setting. I hope they never get so popular that they move to a bigger space farther away from my house (which, I fear, is almost inevitable because they're often so busy... and deservedly so).
Emphasizing seasonal produce, this cafe offers updated American classics to West Seattle..
Though located in West Seattle's busy Westwood Village shopping center, this cozy cafe isn't a chain eatery by any means--it's a spot for families to refuel on upscale comfort food served with a smile. Full-length windows let plenty of light filter into the small, L-shaped dining room, where families can hunker down in a table or booth. Though the noise level can be loud with clamoring kids and conversation, the overall vibe is never overwhelming.
The homestyle menu offers items that kids and their parents can equally love. Chicken soup is accompanied with the diner's choice of a matzo ball or noodles. Kids will love the oozing double-decker grilled cheese, while adults will be satisfied with the piled-high Reuben. Bubbie's Bolognese, made with shells instead of spaghetti, is meaty and indulgent. Finish the meal with a root bear float or an ice cream sandwich made with fresh-baked cookies.
What a rueben!!!. I have eaten a lot of ruebens from Seattle to New York City, and this is definitely one of the best I have ever had. I just recently moved to West Seattle and I was looking for a good place for lunch. My neighbor suggested EATS. The lentil soup I had was great, and my wife really like her chicken soup with the matzoh-balls, but my rueben took the cake. My wife had the grilled cheese, and she raved, too. Then we finished with a peanut brittle chocolate brownie, and I felt like I was in heaven. Thank goodness there are great places on this side of the water to eat, I'm gettin lost with all of these bridges!
Shamelessly Bad Pastrami. THe restaurant was practically empty for lunch the day I went in yet had to seat myself...noone showed up to greet & seat me! THen I ordered the pastrami sandwich....which seemed to take forever to arrive considering there was only one other diner in the place. The sandwich was NOT worth the wait, at all. The bread was dry, the "house-made" pastrami clearly should be 'outsourced' as it was dry and tasteless....very disappointing and expensive considering the quality...will not go back.
best reuben in town. When I'm sick I crave their Bubbe's Matzo Ball soup. Their reuben is fabulous. My only complaint is that the service can be uneven, and the location makes the atmosphere less than stellar. There's almost always a wait for a table- maybe they'll move to a larger/better space!
Deserves To Be First Again. My husband and I have had the pleasure of sampling each of the seasonal menus at EATS since it opened about a year and a half ago and have never been disappointed. The food is first rate, the service is friendly and the prices are fair. During the year the owners have demonstrated a willingness to listen to their customers and critics. An example is the extraordinary all day brunch with service that they instituted throughout the week in mid-March replacing the self-service lunch only daytime format. Dinners remain a highlight that draw us back on a regular basis. The food is fresh, the preparations are interesting and attractive, the wine list is well designed and reasonable and the desserts are to die for. We never get tired of EATS. It is a treat anytime of day. Seattles Best New Restaurant of 2005 continues to live up to its reputation.
Won't Come Back for Dinner. Been here five times for lunch, no problems. In fact, recommend their lunch menus. Had dinner with my husband last Mar 14 and we're so disappointed. We arrived at 730pm, three tables occupied. The appetizer scallops with asparagus and rissotto was chewy. I was expecting at least a light sauce over to give some flavor. The skirt steak looked like was cooked earlier and reheated, then served lukewarm, well done, dry. As for the shell pasta with bolognese, pasta was cooked ahead, served lukewarm, bolognese sauce was lukewarm. If pasta is served fresh cooked, it will absorb the sauce and give it the flavor and praise they're raving about. The skirt steak was replaced with fresh cooked flavorless skirt steak. My husband and I just ate the pasta because we're hungry and could no longer wait. The owner apologized, comp glass of wine and beer. Won't go back for dinner.
HOSPITALITY SORELY LACKING FOOD NOT WORTH IT. I've been in four or five times and each time it gets worse. My husband, a former chef, refuses to return because the food is not interesting enough or executed well enough to justify the price. I am a former server and will not return because the service is poor. We have walked into this tiny space and each time are not greeted in a timely manner. Servers will walk by and not say a word or make eye contact. This happens even when the restaurant is not busy. The restaurant also seems to close early even though the resaurant closes at 9:00. Once we tried to have dinner at 8:45 and were told by the owner that they were closed. Once we stopped in at 8:30 and were made to feel as if we were coming in at the last minute. That was our last and final visit.
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