Nothing but pleased.
Haven't visited the in-store but purchased items online and recieved great service.
Fast delivery and they keep me informed throughout the process.
Cheers to Nicole Miller and the rest of the staff.
First Rate Service Plain and Simple.
Blackbird provides first rate customer service...similar to that of Nordstrom's. I purchased a pair of designer jeans and they ripped after only a few wears. The store's customer service manager promptly listened to my concerns and ordered a new pair.
The store's selection rivals other men's boutiques...if not surpassing them altogether. Definitely recommended!
Terrible Customer Ser vice on Defective Jeans. I purchased a $200 pair of jeans and after only wearing them for half a dozen times they ripped when bending over to pick something up. This has never before happened to me nor have I ever heard of this happening to any of my friends. The jeans were made of a lighter weight denim but did not fit me tight. I went to the store in Ballard to inquire about a refund or store credit for defective murchandise. They told me they could not help me and I had to email the owner which I did more than once but have never received a reply. Buyer beware!
Coolio clothes/shoes. I visited Blackbird last fall....super cool store. Great modern clothes you won't find just anywhere. When I found some shoes I wanted on the web site the staff was super helpful in finding what I wanted and shipping it out right away. Absolutely stellar service!!!!
blackbird might as well be a woodpecker.
i was visiting seattle this past weekend with my twin brother and my girlfriend. many friends had told us to check out blackbird.
the staff treated us very poorly and hardly even said hello to us as we entered the store. one guy did not look up from his magazine the entire time. i had trouble finding my size and if the staff had actually done their job, i would have bought many things. i could have easily found these designers back home in los angeles but i wanted to go to blackbird because i had been told so much about it. it was an awful experience and i will never make that mistake again. i should have just gone to the spaceneedle like normal tourists.
This hip gentlemen's shop offers quality head-to-toe goods for the Seattle man looking to get noticed..
This sleek men's boutique in Ballard's retail core showcases a wide-breadth of styles that easily transitions from work to play. Well-edited merchandise feature designs from London, France, Sweden, Japan, New York and Los Angeles. Key labels include A.P.C., Band of Outsiders, Filippa K, Skull Jeans, and Nom de Guerre. Accessories, shoes and apothecary products are also available. Whether the look is preppy, rock and roll, laid-back or work attire, there's something to suit every taste.
Hits: The stock is arranged neatly allowing the browsing and shopping experience to be pleasant.
Misses: The price range leans to the higher-end, making it not as accessible to many on the budget.
Best Men's store. Without a doubt.....Black Bird is the best men's clothing around! If you want something that not everyone else has, this is the place to go. Staff has always been very helpful. Always recommend to the stylish boys.
Blackbird Does It For Me.
I am a big Blackbird fan. I started shopping there a year ago and was very pleased with what I found. I have finally been able to find clothes that fit my body type well. I am a tall skinny guy and growing up in the midwest there was not a stich of clothing that fit my body in a flattering fahsion. Now I feel more confident and receive many compliments on the way I look. I am proud to say that most of it is either from Blackbird, or labels that I have bought/heard of/seen at the store.
I have also scored some amazing items there on sale:
*An APC suit priced at $750 that I got for $250
*A Guilded Age cashmere sweater priced at $600 that I got for $125
*A pair of Iron Army jeans priced at $235 that I got for $65
I have also picked up some items thereand gladly paid full price.
Finally, I think that the owner Nicole is fantastic. I have emailed here a few times with questions on items that I have seen at other stores and in other cities and she has eitehr hunted them down or already ordered them and pulls my size when they arrive. Plus the blog is helpful when it comes to keeping an eye on what is new and when there are sales to be had.
Best Mens Clothing Store in the U.S.. Blackbird is in my opinion the best mens high end shopping destination around. If you are looking for hard to find, limited editions designers this is the place to go. There staff is extremely friendly and knowledgeable and there blog is updated daily for out of state customers like myself. It is sometimes hard for guys to find cool casual clothes but going to Blackbird is like compiling the best of the best selection of clothes, accessories and cosmetics for men from a great selection of lines. I highly suggest checking it out if ever in Seattle.
What's lacking in Customer Service is made up with Sales!.
It's very upsetting to see the shirt I got just recently is on sale. The guy who sold me the shirt didn't even mention that it was going to be on sale. If they want my business back, they should be more on top of their customer service instead of acting like "we're too cool to help you but we'll pretend to be laidback and be your friend." I want service, not your friendship! If Iwant friends, I'll go hang out w/ my bros!
On the flip side, the fact that they keep having sales makes it worth coming back. They have Cheap Monday jeans for like 60 bucks and it rocks. So why they think I'll even look at their other jeans over $200 for the same look???
Wait for their sale as it's often and we always find deals.
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