01/20/09

SPN Was Fabulous - Our Furry Babes Miss You!

by Mazamarama

Yes, agreed - the post cannot be valid. We used Jennifer/SPN for years and not only did we love them, but our 3 dogs loved them. Everything they did for our pups was on time and of quality (she even took care of our outdoor plants on a long vacation). We're now looking for a new doggie walker - it took us this long (2 years) to work up the courage to trust our babies to someone new. We miss you Jennifer and thank you for the wonderful services you provided to our little furry babes!

04/29/08

Seattle Pet Nanny Closed in 2007

by FormerSPN

Saw the previous review, which is odd since Seattle Pet Nanny closed its doors in 2007. (The request to Citysearch to end the listing was confirmed then as well, don't know why site is still up.) Advise taking the review before this with caution, particularly since other reviews note otherwise. Is there a vindictive pet sitter out there who thinks SPN is still in operation and wants to "cut" the competition through slander? If so, I pray that the love and good intentions of the pets surrounding you will warm your heart.

Anyhow, SPN is no longer operational, as heartbreaking as it was to say goodbye to all the great clients we had - pets and owners alike! Please consider Ruth with PugetPets, who provides great service. Best wishes to everyone! - Jennifer.

04/26/08

Dogs weren't walked/10% off not honored

by delilahbean

I have used Seattle Pet Nanny one time and the experience left me with nothing except question about the care my dogs received. My dogs were to be walked twice. Once in the morning and once in the early evening. I had a friend staying with them overnight. While I was away, I received daily phone calls from my neighbor informing me that the pet sitter was not walking my dogs. And In fact, on two separate occasions, one of my neighbors walked my dogs at noon and told me that it was clear that the dogs had not been walked since their overnight caregiver left at 6:00 am. Additionally, my senior dog had accidents which were left in my home for someone else to clean up.

I called Jennifer from Seattle Pet Nanny several times from my vacation to determine what was going on and was often not called back until the following day. While I recognize that this is a bit of a he said/she said, several people were independently complaining about the services offered by Seattle Pet Nanny. Additionally, when I inquired about the 10% discount for first time customers, I was told that "we could do it next time." Well, I have to say that I doubt there will ever be a next time. I just don't have enough confidence in the care offered to my loved ones in my absence. Use their services at your own risk!

• Cons: Dogs not walked, Discount not honored, Unsanitary conditions left in home