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Relax Spa & Beauty Lounge

1022 N Hollywood Way
Burbank, CA 91505
Phone: (818) 557-0024
Citysearch
Best of Citysearch:
Relaxation Massage 2008
Hours:
Tues. - Wed. 11am - 7pm, Thur. - Fri 10am - 9pm, Sat. 9am - 6pm, Sun 11am - 5pm

Message from Relax Spa & Beauty Lounge

Relax Spa & Beauty Lounge

Your place for rejuvinating facials, massage and body treatments

  • Facials
  • Body massage
  • Gift Certificates

Relax Spa & Beauty Lounge is your getaway from the routines of everyday life. We offer a comprehensive menu of services including pamper parties for you and your favorite friends.

Come in on Tues & Wed and receive European Facial for $39.00 (Regularly $65.00) Extractions $10 More

Come in on Thursdays & Fridays and receive a 30 min Swedish Massage for $39 (Regularly $55)

Paid advertisement by Relax Spa & Beauty Lounge.

Editorial Description for Relax Spa & Beauty Lounge

Cheery Burbank spa popular for range of facials and massages including a men's facial; waxing and makeup application also featured.

User Reviews for Relax Spa & Beauty Lounge

2 Star Rating: Below Average

10/01/2008 Posted by michmartin

I found Relax spa on the web and they were running a special on a full hour facial for $39.00 on Wed! I was really surprised and figured I would check it out for that price. The staff was very nice and the setting was relaxing. I have had MANY facials in the past and the European facial was not that great. They did an extraction on my face for the blackheads and I was pleased with that but the facial itself wasn't all that impressive. When I got to the counter they charged me $59.00 instead of $39.00. When I asked why, she said that the extraction was extra. I NEVER asked for the extraction. They automatically did it without asking me if I CHOOSE to do it. I was VERY upset and told them that I would never go back again because I feel that adding hidden charges is wrong and not very professional.

Pros: nice atmosphere.

Cons: hidden costs. no communication between owner and client. was misled. very unprofessional.

Response from this business

No Need to Mislead!
Posted on 10/07/2008
Dear Melissa, Thank you for your comments regarding our spa. Our goal is to provide excellent service. On City Search and our website, the cost for services and extractions are posted. Additional time may be added to this 45 minute facial if extractions are required. According to your credit card receipt we charged you $39.00 for the European Special and $10.00 for extractions. This is simply a misunderstanding. Everyone deserves the benefit of healthy skin and the opportunity to feel good. Anyone may come in on Thursday and Friday for a 30- minute massage or Tuesday & Wednesday for a 40% discount on our European Facial. Our European is a basic facial, which offers great value to people who seek regular maintenance. Should you desire another level of treatment, a variety of luxurious services are available. Your satisfaction is important. We welcome your feedback and support, so that we may continue to offer these great services generously. Best Regards, Relax Spa
5 Star Rating: Highly Recommended

08/04/2008 Posted by jeremy17

I had the most wonderful deep tissue massage here for much less than Burke Williams. They were friendly, punctual, and professional. I am going back next week for sure and probably will sign up for a series at a discounted rate.

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Editor's Review

Cheery Burbank spa popular for range of facials and massages including a men's facial; waxing and makeup application also featured.  See the full editorial review.

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Directory & Services Information

Hours

  • Tues. - Wed. 11am - 7pm
  • Thur. - Fri 10am - 9pm
  • Sat. 9am - 6pm
  • Sun 11am - 5pm

Payment Types

  • Visa
  • Check
  • MasterCard

Recognition for Relax Spa & Beauty Lounge

2008 Audience Winner - Relaxation Massage

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