What a good company!. I'm grateful for the professionalism and great job this team did. Even though we made some last minute changes the movers and office people didn't complain but were very nice about everything.
Excellent experience. We had to move to a new apt. unit and decided to use Express Movers for the first time on Jan, 7, 2011. Myron and Jareld were excellent and careful movers who did their job thoroughly and professsionally. Not only did they safeguard all our furniture but they finished ahead of schedule. We will move back to our old unit after it's remodelled and will not hesitate to use Express Movers again. Hopefully we will get Myron and Jareld.
Reliable, Affordable & Accommodating. Arranging for a cross-country move is no small task, and when you don't know how much you're moving it's even more difficult to estimate timing and costs...but not for Express Movers! I found them online and took the chance of calling to see if they could help pack and move inventory from the office to the post office for the relocation of our company from Seattle to the East Coast. None of us knew exactly what would be moved (or trashed), but Express Movers did exactly what we needed and were very accommodating. They were affordable, but their service was priceless!
Friendly, Fast & Professional. The moving crew we used in August 2010 did an outstanding job! They were very professional, fast and careful with our belongings. They were courteous to us and had great communication between one another. We couldn't have asked for 3 better workers...top notch!
We found a great moving company..
Express Movers really worked with our situation. Our move was dependent on our closing date of the sell of our old house and purchase of our new house. Crazy as it was we didn't know the final closing date even 2 days prior due to some unforeseen circumstances. The office staff at Express Movers really worked with me and reassured me this is nothing new to them and it'll be okay.
So from the set up appt, estimate visit, and then the move, Express Movers were professionals. Myron, Matt, Trevor, and Zeke worked nonstop (minus a well deserved lunch break) on a warm day. Each guy had their "job" and didn't complain even with our huge, heavy armoire needing to come down the stairs.
They are well equipped...padding, tape, trolley, etc.
Even when I made an error on where furniture was to be placed in our new house, they corrected and removed the furniture with smiles on in the late afternoon.
It was a pleasant experience and we wouldn't hesitate to use them again.
It was an absolute pleasure to work with Myron and Nathan. they were courteous and friendly. You could tell that they took pride in their jobs and I trusted them completely with my belongings.
I would definitely use this company again, and I've already referred them to my friends!
Buyer Beware with Express Movers!.
We hired Express Movers to load a two bedroom condo into our Penske moving truck for a Seattle to Santa Barbara move. They sent two very nice young men to our home and they were ontime. One of the movers was very inexperienced and he needed constant direction from the other mover.
During the loading we noticed they were placing metals items on wood furniture. We told them that could cause damage during our 1100 mile drive and recommended they a) use the 60 blankets we got from Penske and b) not pack metal items on top of wood furniture. After we arrived in California we found damaged furniture due to poor truck packing techniques. After two months of communicating with Express Movers they explained they are not responsible for damage.
SO BUYER BEWARE: If you hire this company you need to watch every pack, stack and wrap they do for you. If they choose to put an outdoor metal chair on top of your wood dining table that is your fault, not theirs.
I recommend you oversee every move they make.
We advised Goeff that his rented moving pads were too few and too thin. We offered additional pads ($2 each) but he declined. The items were properly loaded and in good condition when Geoff assumed responsibility and drove them to California himself. He reported to us that he arrived with one damaged end table table. We cannot be responsible for damage to goods that we did not move, especially when the client declined proper padding.
Danny, James, Sean, Trevor did a great job moving all our junk into the first floor so we could get some floor work done.
They also managed to get it done in about one-third the time estimated by the front office. No loss to me, though, just FYI.
I HATE MOVING/EXPRESS MADE IT HAPPEN. I moved cross town 3/15. I was packing all weekend (sleepless in SEA) and express movers, Jesse and T-man (sorry,I can't remember 2nd name) showed up promptly with repeat tele-contact approaching arrival. I was still finishing packing as they began the loading. Everything got out the door, with a little cleanup left behind. Just over 3hours and all those boxed worldly obsessions were relocated. The moving process can make anyone a basket case. For me, the Express Movers showed up, gave me confidence in their focus, and made it happen. Thanks again Guys!!
Great customer service.
Overall, I had a really good experience with this company.
They were a little bit slow during the move which was due in part to the initial overestimation of time required to to the job. During the initial house visit to give us a quote, we told them we would be moving numerous large / expensive items ourselves but they still included these in the estimate which gave the actual movers a huge buffer on move-day (e.g., they moved pretty slowly but were still able to "beat" the estimate).
However, what really set this company apart was their great customer service. They were easy to talk to up front, were very responsive when setting up the estimate / move and had great customer service. A couple of items were damaged during the move and they were very professional and responsible when working out a reimbursement. Coming from a former military member with at least a half dozen moves under my belt, I can easily say this was a bit out of the ordinary -- but definitely in a good way!!
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