Bellevue >Moms, Maids, And More
Don't waste your time and money.
The bridesmaid dress cost $85 to purchase. It was four sizes too big (despite detailed measurements provided), but they refused to fix it without additional expensive alterations. I am now spending another $80-85 with another tailor to fix the dress. (That was the cheapest I could find.) The tailor said that he will have to completely take the dress apart and that it would be easier for him to start over.
Moms, Maids, and More has severe sizing issues; if you want dresses to actually fit your bridesmaids, I suggest that you look elsewhere. They are not helpful if the dress provided is completely the wrong size, and you will end up spending twice as much cleaning up their sloppy work and poor sizing decisions.
Amazing Customer Service.
I am continueously blown away by the level of prefessionalism.
These women know more about the dresses and designers than other salons, in my experience. When asking the difference between a few different fabrics I found online, I received an on the spot decription that made my search easier while other salons offered to find out and call me back. When I requested swatches, I received them in two days.
Erin and the others have been amazing. They keep an easily accessible file of all of my dress selections, and I have a lot; a different dress for each bridesmaid. And although my order may be complicated, they have never made me feel that way. Every time I bring another bridesmaid in to try on dresses, they are personable, friendly, caring and knowledgable!
I would reccommend Moms Maids and More to anyone looking to enjoy their wedding experience. I have taken a quick trip to the salon and I have made a day out of it filled with a post try on Bellevue lunch.
I was also impressed with how the ladies interracted with my son. Not only did they have giant legos for my 3 year old, but they also talked with him playfully- adding to the whole experience. I wouldn't advise bringing children (since the little ones tend to draw out the process and make trying on dresses a little more stressful) but if you have to, you will be taken care of.
I hope you find this review helpful.. Enjoy!!
Great experience at Moms, Maids, and More.
If you don't visit Moms, Maids and More to help you find the perfect bridesmaid and flower girl dresses, you're missing out.
Owner Erin and her staff were WONDERFUL to work with and they have the biggest and best selection in Western WA. Their convenient location near Bellevue Square made it easy to stop by while running other errands in/around Bell Square, and it was always worth the trip.
For a bride juggling an endless wedding to-do list, MM&M made it so easy to find, select and order dresses for my bridesmaids and flower girl. Prices were reasonable, and the service was unparalleled.
Thank you MM&M!
Fantastic experience. Both ladies that assisted me during my experience here were incredibly helpful and friendly and really knew what they were talking about. The dress I got is beautiful and was much less expensive than I believe it's worth. It fits perfectly and did not even require alterations. The ladies were able to not only answer every question I had, but help me find every product I needed (tattoo cover kit, new shoes, ect). Both times I have gone I've left in a great mood with my stress about the coming event eliminated.
Excellent customer service. Just had to write after the consultants here were kind enough to help me with measurements and bridesmaid gown selection on a very busy Saturday. They knew I had to order from a different shop but they still took time to help me select the right dress and get measured. Much better experience than I had at Brides by Demetrios. I highly recommend them.
These people are on the ball. Fantastic selection - really no need to go anywhere else. On top of that, they have an EXTREMELY friendly and helpful staff. The first time I went was on a weekend, and I didn't have an appointment. Despite how busy they were, their staff was really helpful (definitely recommend an appointment on the weekend, though - this place gets busy!) Once I decided to order my bridesmaids' gowns from them, their staff helped keep me organized with my out-of-town bridesmaids, which was SO GREAT. Seriously, once you have your wedding gown, come here for everything else.
Fantastic selection of Mom's dresses and exceptional service!. This store has a fantastic selection! I accompanied my daughter and her six bridesmaids for their dress shopping and all of us came away extremely happy. Not only did the bridesmaids find a dress that they would all gladly wear at the wedding, and at any subsequent party event, but I found the perfect mother-of-the-bride dress for me! I consider myself a classy mom and was so relieved to find a dress that perfectly suited my style. I don't dress frumpy year-round so why would I want to wear a frumpy dress on my daughter's wedding day? I shopped in the Seattle and Bellevue areas and let me tell you, even across the street at Bellevue Square, there were no stores that came close to the selection of classy Mom's dresses found at this store. An added bonus was the exceptional service and individual attention provided by the friendly staff. If you don't visit Mom's, Maids, and More, you're wasting your time shopping elsewhere. What a terrific experience!!!
This place is awesome. Everyone at Moms, Maids, and More was incredibly helpful - plus they have great prices and dresses. This is easiest the best bridal store around...
Excellent Customer Service, Friendly Staff, Beautiful Boutique. I have been in multiple weddings over the past couple years, and Moms, Maids, and More is my favorite place to go. Every time I have been there the staff is always so friendly and gracious to us. Even with 10 bridesmaids in there at once, the staff was so patient and worked with us for hours. We were allowed to take pictures of any dress we wanted, which wasn't allowed at any other bridal store we had been to prior. My sister is getting married this Summer and she is getting her bridesmaid & flower girl dresses there too. Their selection is great and you can count on them to be organized. I can't imagine going anywhere else for my bridesmaid dresses!!
Dont waist your time.
I have four flower girls and we were treated VERY poorly by the staff at Moms Maids and More. At our appointment we were informed that even though we were ordering 4 of the same dresses, our "rush order" (even though the wedding is 3 months away) was going to cost $90. The total cost of the dresses were over $600 plus we were planning on purchasing all the accessories there too. Needless to say, we were not sparing any expense.
We came back after our appointment to have the 4 flower girls chest area measured for the dresses we had previously picked out. The attendant ignored us. It's pretty hard to not notice four toddlers. None of the other employees ever approached us. After 15 minutes and the girls reaching their max patience, I approached the saleswoman and she said she would help us when she could. After 5 more minutes and 1 tantrum, one of the moms inquired how much longer it would take. We were told it would take another 10-15 minutes just to be measured.
We left. We were asking for less than 5 minutes of her time for a sale that would much exceed $800. She not only "didn't have time for us" but was rude when answering our questions. I also feel that when ordering that much merchandise that the "rush" charge should be waived or discounted. The saleswomen never called me to say sorry or to ask if we could measure the girls. I traveled an hour from my home for that appointment and one of the families traveled an hour and a half. I would strongly discourage anyone from waisting their time visiting Moms Maids and More. Their prices are high and their staff is rude. There are some great bridal storess out there and this just isn't one of them.
We value our customers' opinions and experiences, and the incident you had is definitely not within our on-going, high customer service standards. I apologize for your wait time, and I regret that your concerns were not addressed in a friendlier manner. We sincerely make every effort to assist all of our customers as quickly as we can, always striving to make the experience enjoyable for everyone involved, including the youngest members of the bridal party. Please know that we take any deviation from these standards quite seriously. We wish you the best for your upcoming wedding, and hope that if you have additional concerns, you will feel free to contact me directly because your feedback is greatly appreciated ? Erin Green, Owner; Moms, Maids, and More.
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