Seattle >Toyota Of Lake City
Never felt rushed. Our negotiation was handled fairly and respectfully. We felt we were listened to and we never felt rushed. We were very happy with the negotiation process and all who were involved with that process.
Comfortable. Went in once again to get maintenance & oil change on my '08 corolla. Bruce took care of me, walked me to the lobby, came and got me when my car was ready. He was super friendly and made you feel comfortable
Exceeds our expectations. I recently had the pleasure of purchasing a new Prius from your good company and I wish to take The opportunity to thank your excellent staff for a wonderful car buying experience. We all expect the best effort from our staff, however there are staff members which exceeds our Expectations and as such I am pleased to compliment your sales manager Melissa and her sales And support group. It is refreshing to conduct a business transaction with knowledgeable people and who can Think “outside the box. I had previous contact with other Toyota dealerships in the area and I am pleased to note that Toyota of lake city demonstrated a superior customer service. I am looking forward to a long relationship with your good company.
Extremely friendly and helpful. Brad was very knowledgeable on the vehicle and was able to answer all of our questions. Dealership was willing to work with us toward our goal. Ultimately, we reached a compromise and were happy with our purchase. Nate was very helpful in understanding all of the final paperwork. He was very friendly and courteous and well-mannered, even when our 10-month old son was being antsy. Overall, this is a great dealership. EVERYONE here is extremely friendly and helpful any time we go there.
We will refer. Brad was absolutely great! The sales experience was the best we have had making any purchase. We will refer both our friends and family to Brad and will look nowhere else for all our future vehicle needs!
Best sales person. The sales person was by far the best sales person that I've worked with. She was responsive, addressed all my concerns and offered me an excellent price for the vehicle. She also offered her contact information and urged us to call her any time if we ever had any concerns with the vehicle.
All the time in the world. We came in at 8:30pm on a Wednesday evening, knowing that the dealership was supposed to close at 9pm. Eric O, who we worked with, made us feel like it was the middle of the day and he had all the time in the world to answer our questions, let us look at the car, take us for a drive, etc. No rush. It was great!
excellent experience. Diego was our salesperson and he is the reason we returned to Lake City Toyota to purchase the Prius. He was knowledgeable, respectful, courteous and friendly. He took us on test drives, answered all our questions, and was extremely professional in our dealings. we never felt "pressured" by Diego. We would buy from Lake City Toyota again based on our experience with Diego. We have already recommended friends to Lake City Toyota based on our excellent experience at the dealership and our introduction to the service department.
extremely helpful. This was by far the best car purchasing experience I had. The sales person was extremely helpful. She was able to locate the exact vehicle i wanted - with all the features i liked.
made the transition painless. Rebecca made the transition painless. I requested copies of invoices, various vehicle demos, different pricing scenarios, *etc., etc.*, and after about a 1-week process (my doing), she absolutely maintained her professionalism. I've been to other stores, and if you're not ready to purchase, after an hour of grueling sales pitch - don't let the door hit you on the way out!
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