Umi Sake House

Recommends

Jacob K.

Joined 1 year ago

Best sushi in town. Nice atmosphere, clean, great servers. The best part is the food!!

Doesn't Recommend

topquality1

Joined 2 years ago

Umi Sake = THIEVES (overcharge your unprocessed credit card). OVERCHARGED my $36 for $144 (our group' s total amount). I was never refunded back the money (because i threw my receipt). The manager and staff never cared to call back, i had to drive all the way to Seattle to see them. They gave the COLD shoulder. These are stingy THIEVES. Used to love this place but after this incident NEVER going back. Be CAREFUL everyone. Umi is sneaky for such a 'classy place'

Recommends

Joy Miller

Joined 2 years ago

The best sushi in Seattle by far!. I absolutely love this place and highly recommend it to any sushi lover. Go during happy hour for great prices on sushi and drinks!

Recommends

torts77

Joined 8 years ago

Best Sushi in Seattle. With all the amazing sushi restaurants at our access in Seattle, I have to say Umi is by far the greatest sushi eating experience. I love the energy and style of the restaurant, their inventive rolls and quality of their fish. It is always the first place we choose for date night and never have never been let down!

Recommends

KayKo

Joined 2 years ago

Fun upbeat atmosphere, overpriced sushi. Many of the sushi restaurants I've been to go more for the zen experience, but this restaurant felt more like a lively nightclub. We sat at the bar, and our service was great because we could order right from the chef. The food was delicious and arrived fast even though the restaurant was packed and very busy. Overall a great time, but I'd say we paid more for the experience and the fun atmosphere than for the food. $2.50 - $4.00 for one piece of nigiri is a bit much, and especially in Seattle, you can find sushi that is just as good for a much better price. This place is probably a lot better for happy hour than for a full dinner.

Doesn't Recommend

msbails

Joined 5 years ago

don't expect great service, food is good, but overpriced. Although most of the food I tried has been decent, I have to say my take on Umi has significantly decreased since I first went a few years ago. Portions have gotten smaller and smaller, especially the sashimi.

And my most recent experience makes me want to never return...

MY CARD WAS CHARGED TWICE.

Luckily the charge was not one that sent me over my limit, but the management did not compensate well...I talked to a hostess and a manager. Neither of which apologized even once for the mistake. It took 5 days just to receive a call back, and the receptionist (hostess) wanted me to leave all my credit card info with her so she could pass it on to the manager. Ummm...no thanks! I wanted to talk to the manager directly so my credit card info was not floating around an obviously irresponsible staff.

When I finally got to talk to a manager, it was not the one that handled charges. She was still able to give me a refund, but first OFFERED ME A GIFT CERTIFICATE INSTEAD OF A REFUND....what the...???

I work in a restaurant and not only would we never say that, but we would apologize for the mistake and probably offer some sort of free dish to get that person back!! the place has always had pretty poor customer service, but now...you've pushed me completely out!

sorry Umi, but I have to agree with other reviews...you are over-rated

Recommends

seattlesavvy

Joined 3 years ago

i love umi! best sushi in seattle!. without a doubt, this is my favorite place in seattle. it's obvious many people feel this way, as it's always super busy. i love the ambiance, the "outdoor, but indoor" patio. umi has large selection of tasty rolls (my favorite is the 007), with new rolls being offered almost every time i visit. thanks umi for offering such great sushi and service!

Doesn't Recommend

CustomerService4

Joined 3 years ago

Horrible Service - not coming back!. I celebrated my 30th birthday with my family and close friends – about 10 of us. When my sister made the reservation, they told her about the 2 hr time limit, but she forgot to tell me. After 1.5 hours, our tab was over $350. My brother and wife arrived late and ordered 5 more rolls that would have brought the tab well over $400. The same waitress that took the order came by 10 minutes later and said we had to leave soon. We asked her what she thought we should do with the 5 rolls that were just ordered. She couldn’t come up with a valid resolution, so we asked for her manager. He was even worse. His solution was to kick us all out, set my brother at a table, and eat all 5 rolls by himself. WTF?! He wouldn’t let us stay for another 20 minutes to wrap up. We canceled the order and left. We’re never coming back! I wouldn't give it a star but had to rate.

Recommends

stellie96

Joined 3 years ago

Yummy seared tuna but snooty employees... Don't try the yakisoba - it's really pretty when it comes out but it basically made my husband sick for a couple of days and it wasn't good at all.

I actually liked the seared tuna and the lychee lemonade was yummy!

I only go there w/my friends when they're just dying for the 2 I thought were good but service really sucks and they are just snooty!! It is a really nice place but like I said I only go when I'm really craving the seared tuna and the lychee lemonade.

Recommends

sinbabeyo

Joined 5 years ago

Best for Happy Hour!. Haven't tried them for dinner or lunch yet but HAPPY HOUR is the best for my friends and I. We always have a good time eating, drinking and enjoying the comfortable furniture and delicious food! Highly recommended for those who like Japanese food and tasty drinks.