Wilde Rover Irish Pub & Restaurant

09/14/09

Bad Service

by Simmerz at Citysearch

I had a hard time leaving a tip. I made reservations for a party of 10 two days in advance. When the party arrived we were ignored at the front for several minutes. They did not set up a table for us. Instead sat us in the back and we had to help push tables together. Trying to get drinks, even water refills was like pulling teeth. The waiter also forgot to order one of our meals. So there was one person at the table with out food for 15 min. Whenever we asked the waiter for something it was like we were putting him out.

I will never return!

• Pros: Location
• Cons: Customer service, overpriced, food,drinks

08/03/09

THIS IS JUST A DIVE FOR KIDS

by maintsupervisor at Citysearch

This is definitely not an IRISH PUB . Was there last pm , Oh by the way they will hold your credit card and charge whatever. Anyway , maybe the owner of this establishment will email me and explain how you can call this a pub and why your staff were so rude to me my friends an especially my wife . Your drinks were not Bacardi , I worked for them , You are watering them down. I expect a reply from the owner asap as we are all trying to keep our buisinesses going but apparantly some just want to take your money . I am pretty sure unless I recieve a response , that you do not want to spend your money at this establishment , it is way overpriced ,the staff should all be let go and the owner should go into another buisiness.

• Pros: NONE
• Cons: NO SEATING VERY RUDE STAFF

01/28/09

wilde rover misses the mark

by kirkland1222 at Citysearch

i'm not one who normally critiques a restaurant and the waitstaff but when i'm having to force myself to leave even a 10% tip, you know it's bad. this was my first time at wilde rover. i could even copy/paste the reviews from below and, in part, i will: "the wait staff is rude, had nachos that looked like they had been under a broiler way too long" was my experience as well! i waited at the front of the restaurant while two staff persons watched me for 10 minutes (not exaggerating). no greeting, no offer of a table, nothing. when other people arrived, they decided to resume work and offered to seat me and my friend. during our meal, service was slow, waitress was rude (in an aloof, "i'd rather be sipping on my drink that i have behind your booth," kind of way, and the nachos in particular were not good. our water glasses remained empty for a good part of the meal until i finally asked for a refill on water.

hopefully the management takes note of these valid concerns and does some waitstaff training (or an overhaul), as well as looks into the quality of the food.

i won't be back!

• Pros: can't think of one from my experience...
• Cons: waitstaff