Bellevue >The Parlor Billiards & Spirits
My husband and I have been regulars at the Parlor for years we have spent a lot of money there, but after last night we will not be back. When we arrived at the NYE party we paid the cover to get in and saw open pool tables. My husband went to inquire how much they were charging (normally 15 dollars an hour on a Tuesday per their website). The Lady he talked to said 20 dollars for the rest of the night(we arrived at 10pm). He clarified with the lady was it 20 dollars per person(our group had 4) and she responded no. Imagine our shock when the bill came and the pool table came to 200 dollars for two and a half hours play! He went to straighten it out and they promptly called the police inside and told them he was refusing to pay the bill. The manager (blond with facial piercing) was very rude and refused to admit that there could have been a misunderstanding. She kept repeating that if I didn't sign the receipt my husband was going to jail. Very unprofessional. Like I said we spend quite a bit of money there regularly and even last night we spent over 200 on drinks alone but they refused to have even one iota of customer service skill with the situation. So we paid the bill but we will not be spending money there anymore. We will take our business elsewhere, the management obviously doesn't care about service standards or their repeat customers.
Good beer, fun people.
This is a great place to meet people and have a good laugh. The bartenders are great people and if it is slow, they will come chat it up with you. I have only had one bad experience there in the year that I have been going.
There is a good variety of beer there, although I go for only one. It was switched out, and when I made a comment about it, it was brought back.
Some great names for comedy come through there, so that is another good reason to go. If you like pool, there are plenty of tables with little or no wait time. Fridays and Saturdays are busy, but is still fun. I think the best nights are Monday and Wednesdays, quieter and more tables open, but if you want to go people watch, then by all means, Friday and Saturday.
Best place to go anywhere in the east side hands down in my book.
Came to laugh, left crying. Action story included.. The rudest place we have ever been to! We had tix for comedy show for New Year's. We came in with our dear friends from out of town. We do not drink and are honest, hard working folks like anyone else. We are in health care profession, serving people and working hard, giving and volunteering for our community, etc. I am a nurse, who is exhausted and was looking forward to laugh for New Years with her close friends. Sometimes it would be nice to be treated nicely as well, especially for something we were looking forward to and paid good money for. From the start we were treated with rudeness. Then, we were separated from our friends and seated in different spots. We were so upset. We had VIP great seats and were willing to give them away to the people our friends were sitting with now (only 2 tables away!). Those folks got really excited and didn't mind to take our seats and switch over. In the midst of it all, the man calling himself the "manager" with name "Carlo" intercepted us all and started yelling at us! He had a stoned, glassy look in his eyes and his face looked 'zombified' and sweaty. He was so rude to us and started yelling delirious things that made no sense at all! He was saying: "I am the owner of this place! I rule this place. I own this place and you have no right to change seats without MY permission! Who gave you permission to do so? You just come here and think you can do whatever you want? Who do you think you are? I tell you where to seat and what to do. Go back to your seats NOW and stay quiet!" We were all in such shock and ACTUALLY apologized by saying that we are actually giving out BETTER seats to these people and we even switched out tickets, but he started shoving us and made us trade the tix back, and was very violent. My husband actually tried to calm him down by apologizing more and friendly putting his hand on manager's shoulder, but he got even more delirious and was pretending he is the "big gun in town" and that "no one messes with him"! There was obviously no reasoning with this violent rude person and he spoiled our whole evening. Later, we noticed people were switching seats around and no one cared! There was no order in this place. They made it look like it was "tight security" and said they were sold out of tickets and turning elegant and sober people away, while girls touching security guy at the entrance and flirting got to go in without ID being checked or tickets. We also overheard someone saying they simply printed and made copies of tickets and they simply go in with no problems because all that checking is an act and there is no order. All that fiasco and "security" show was such a ridiculous waist of everyone's time and money. I would NEVER recommend my friends to go to this place. Staff rudeness and complete plain DISRESPECT is beyond believable. At least our waitress was nice and we did leave her 40% tip for our $10 bottle of water we got. After the show I came up to this "manager claiming guy" and told him that we didn't appreciate being separated from our friends and not allowed to switch seats earlier on. He had that same paralyzed look to his face and yelled at me saying "what do you want me to do?!" I said: "I want nothing from you", just wanted to tell him how rude he is and that we didn't appreciate his treatment at all. He just turned around and marched away, while this security guy grabbed my arm and started dragging me away, by telling me that I "should just have fun and go away!" The disrespect there was beyond words! I understand that there is a lot tension and drunks out there and they need to deal with all that, but it doesn't mean that the rest of civilized and well mannered folks are supposed to pay for other people's behavior by being degraded like this and humiliated. it's an outrage!
Nice atmosphere, beware of crowds. It's got a great atmosphere and lots of friendly people. This place may be a victim of its own success though as their can be crowds. It's all good though.
Fun Place. This is a fun place to go. Lots of interesting people and in a great Bellevue location. Good happy hour!
looking for a "tech" guy?. Looking for a "tech" guy? This is the place he hangs out for happy hour. Go with a girlfriend and sit in the bar. After an hour, make eye contact with him and send her to the restroom so that he has an "opening" to come over and talk. If he is too shy to come over, after your girlfriend comes back from the restroom, get HER to invite him and his friend to play billiards with you guys (you should not do the asking -- she has to do it for you). Leave the rest to him.
Hello, we appreciate your feedback. We hope that you will consider joining us in the future for one of our events. We would like to offer you 2 free tickets for one of this weekend's show. The shows are Thursday at 7:30pm and Friday and Saturday at 7:30 and 10pm. Please email email@example.com with your show day and time preference. We hope your next visit will be a pleasant one!
Good comedy in a mall.. Who knew you could get a quality comedy show in a mall, well it is bellevue, but I still had my doubts. Great atmosphere, lots of people, pretty fun. Some of the comedy seats make you have to crane your neck to see the stage, but I guess that is what you get if you don't pay for the expensive tickets. I really feel like the bathroom attendants are unncessary, I personally like to pee in peace, but they do give you a feeling of class. I also really like the ice bar makes me feel like I am in vegas.
Great Comedy Venue!!!. I have yet to shoot pool at the Parlor but I have been to two comedy shows in the past few weeks. The wait staff is really on their game, always checking in. I have been to a few comedy venues and this one is now my favorite. They bring in very good comics. If you love to laugh its definitely worth your time and money.
great new years party. My husband and i went to the parlor the first time new years eve..We had a blast great show great band ,nice people ..Will return thanks for the great time....
Good place for company events. I had an event here with my company over the holidays and I thought it went very well! Our company had a really great time- we were in one of the private rooms with a buffet style dinner. The food was yummy and our server very nice. There was even a Wii set up -great party addition I must say. I'm rating based on how our event went, I haven't been here yet for anything else, although when I'm in the area I will come back and try their happy hour which I've heard is pretty good.
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