Sentosa Asian Restaurant And Bakery

07/09/08

Horrible Manager

by jarea_meh17 at Citysearch

The manager, is actually the owner. Her name is Juliana and she is going out of business in a few days. Hmm, I wonder why??? Maybe it's because of her crappy attitude. She made assumptions about my family and then would not listen to what our preferences were. Instead she MADE us try other dishes. There is no doubt in my mind the owner/landlord of the building wanted her OUT! If you want good Chinese food without the attitude or hassle of the manager go to Sea Garden, Yea's Wok, or Top Gun (in Factoria).

02/16/08

Great ambience and delicious food

by Babash at Citysearch

We tried it once and we got hooked. It?s one of the rare places that have good ambience and fine authentic Chinese food under one roof. My Wife is Chinese and we?ve been to almost every Chinese place in town. Sentosa is our favorite. They use fine ingredient and NO MSG. You don?t get the heavy feeling that you get after eating greasy Chinese food in some other restaurants. I highly recommend this place.

Like most other Chinese restaurant, the English menu is only a small selection of what they offer. If you want to try some real good stuff, you can ask for the Chinese menu. If you don?t know how to read Chinese, ask for recommendations.

The staff is friendly and quite often we get complimentary desert. The free stuff started after a few visits.

• Pros: Food and Service

12/01/07

Rude Restaurant Manager

by pengyou99 at Citysearch

I was just humiliated by the manager of the restaurant and decided to give comment here. I am not surprised by seeing some bad comments already! The manager reminded me Chinese Culture Revolution? in late 60?s to 70?s. It is very hard to find a competitive attitude with her even in China now. She should be fired from the job!

She was very pushy selling her dim sums on a Saturday lunch setting while it was 80% empty. My husband and I ordered a few dishes of dim sum, and since my husband was a little slow picking up the food by chopsticks, she reached out grabbed his chopsticks, picked up a slippery dumpling thing into his dish and then another one to me, without our request, which stunned my hubby. When I questioned the dim sum price reading my bill, instead of getting me a menu price list she scoffed at me ? ?if you don?t have money don?t come here to eat!? and after I paid she also yelled ?Get out of the door!? Even when I was living in China in my earlier years I never got treated like this.

She definitely ruined our day. And I will never go back to the restaurant again, like some other reviewers have said. She is NOT professional AT ALL and she is not qualified for any kind of job, anywhere.

• Cons: Horrible Service