02/24/09

Rude

by MadisonParker

I bought my wife a mani/pedi combo to Hoa, a place she loved. That was until she went in for the mani/pedi, and was bumped when a party of 8 showed up 20 minutes early. Seriously?!? Instead of taking care of my wife who had shown up on time for her appointment, they told her they couldn't take care of her today. And they did not apologize, nor even try to reschedule or give her any sort of incentive to come back. Well done. She hasn't been back since.

12/01/08

Fabulous service

by Lima78

Hoa salon has fabulous service in a warm relaxing environment. Their newest location on Roosevelt is beautiful. With such a first class design and atmosphere you'd expect the prices to be high, but they're not.

• Pros: Private room can be reserved at no cost
• Cons: None

05/13/08

too bad the tools aren't cleaned

by ocelif

We went in for a girls' day after seeing so many rave reviews. The staff is friendly and the space is cute. The chairs are awesome. The pedicure was okay- the massage was perfunctory and seemed like they were just wiping lotion on without any massaging. The last straw was seeing them use the same instruments they had just used on us without cleaning them AT ALL on the next folks. Cannot return.

• Pros: price, location
• Cons: lack of hygiene