Redmond >Food & Dining > Inchin's Bamboo Garden
16564 Cleveland St, Redmond, WA | Directions 9805247.672464 -122.120308
Open for lunch and dinner daily.
As someone who eats halal food, I was quite excited to try out some halal Chinese. With that being said, though we got seated quickly, their quality of service quickly deteriorated and I was left with the worst experience I've had at a restaurant in my life. The waitresses were impersonal, and seemed to only want to fill our glasses with water or take our orders. Otherwise, not once did they come around to ask us if everything was going alright, or if we needed anything. The food was mediocre at best, and definitely did not seem Chinese. I get better Chinese at Panda Express and better service, and its take out. We ordered the chow mein, expecting noodles (like Chow Mein that you get EVERYWHERE ELSE). Instead, we were presented with a dish that was basically dried out and crunchy noodles, very much unlike Chow Mein. When it came time to pay, with the service being not up to par with what I receive at other restaurants, and the fact that I am a college student with lots of expenses to pay, I tipped by rounding up to the next dollar (which is quite common in fact). As we were leaving the restaurant, we were ambushed by the manager quite rudely, who questioned us as to why we were so stingy and why we didn't tip more. His tone was very accusing and seemed to imply that we OWED him money. He told us that his waitresses work hard to earn their pay and that most of it comes from tips. It is not the customer's responsibility to pay his workers. That is his. Customers are not required to tip, though it is a courtesy. I understand that my tip was quite low. However, to ambush me and to question my intentions was beyond the manager's boundary. I felt attacked and as if he tried to make me feel guilty. If that's the message that the management want to portray to their customers, then they are fulfilling their goal. I will be telling all my friends and family members about this experience. To anyone considering going here, let me spare you the trouble of wasting your money and the terrible experience by advising you go to Haiku, Panda Express, or somewhere else.
Horrible Food - Dinner Take out – I had been to Bamboo garden for lunch before and had good experience a few years ago. I had family visiting from India and tonight we ordered some food to go and the food was horrible.
We ordered garlic pepper chicken and chill shrimp. It seemed as if the food had been prepared in a great rush even when we had been told it will take 20 mins. The garlic pepper chicken had no flavor. Seemed like it was quickly put together with some sauce and mixed in hot water. The chicken pieces were not cooked properly.
They have hired baggers in place of Waiters , who ask and fo – I visited Inchin's Bamboo Garden at Redmond for dinner at 9 pm on August 1st 2011. We were 4 and our bill was $52.53, I have paid the bill in full and went out. To my surprise, one waiter came running behind me with the bill and asked me to give Tip, I told I have paid my complete bill and I am not feeling like giving any tip at this time. He started forcing me to give him tip. I was shocked by this act of him and decided not to give any tip, he started abusing me saying you are so cheap. I was so upset by his act that I was planning to call the police and settle the matter but was in really hurry so left. In my entire life of 30 years , I have never encountered a waiter who is bagging for the Tip. I have been to Inchin many time with bigger group and given $10 -$15 tips on top of the already added tip, so it all depend on the individual whether he/she wanted to give any tip how can you bag for it.
Please careful about such baggers.
Bad service, good food – Their service was bad... no body attended to us for few minutes when we arrived (the bartender was busily working on her stuff, not even raising her head). No water service unless we asked for it.
Regarding the food, their hakka noodles was good, the chicken fried rice that came with the lunch bowl was also good, but the chicken curry that I chose: Schezuan chicken (which the server said is the spiciest item, but wasn't good). Worst item of the night was: American Chopsuey (with chicken)... was really sweet and we left almost all of the item.
Their Chicken 65 was however great.
Food that appeals to my palate – My family simply loves this place. We were recommended by our friends and I can vouch that the food taste like the Indo Chinese you get back in India.
Our kids really like the Lo Mein noodles and the sweet corn soup and it is great to see that they finish their food :) without any hesitation.
I am not sure what issues some of the reviewers had below - I have always found their servers to be courteous, helpful and they give great service. Maybe the bad reviews are written by jealous competitors.
My favorites are Ku Chow Chicken (appetizers), Dry Szechwan Chicken and Mixed burnt garlic fried rice. You have to like spicy food to relish this - I do :)
Average Food, Below Average Service – We go there once in two months or so as we like to savor indo chinese food. But everytime we go there, they remind us that service can be much better. Food can be cooked better. Food and service seems to be going down hill since they started.
I hope the franchise takes note of this and revs things up...
Good food. A little too oily. Service can improve – Service was slow the two days we ate here but it is also because there are many tables to be waited by the folks there.The food tastes good and is authentic Indo-Chinese food. I can vouch for that. But the food is a little too oily to savour. Take a tissue with you and absorb the oil before you eat. I liked their lat maai paneer and the fried baby corn. The garlic noodles is good too. Stay away from the veggie coins!
DON'T GO - POOR SERVICE RUDE BEHAVIOUR LESS THAN AVERAGE FOOD – No Idea why people throng this place. Poor food which is no close to the indo chinese fair you want to expect. The service is awful and rude as if they are doing a favor in serving you. The wait time was more than 1 hr after I ordered the food and even then they said it will take time. The waitress looked at me as if I committed crime asking where my food is and the attitude was damn care.
Will not go there again unless I have no other choice, even I would go to Mc Donalds before considering it.
The management needs to put in more prefessionalism in their service and should have some people who understands english properly.
ABSOLUTELY A NO GO.
A disappointment. – A really disappointing lunch. I visited with two friends, and we all had different dishes (Crispy Chicken Chili Honey, Diced Chicken Hot Garlic, and Szechwan Chicken) but the same comments: the food is incredibly bland, too saucy (they serve their dishes in bowls - I assume this is what they mean by "Indian style" - so anything that may have been crispy in the kitchen turns to mush by the time it gets to your table), and the service was poor. Our waiter never checked back with us and we had to wave down someone for our check, despite the fact that there were only 4 tables of customers.
Average Indo-Chinese food – Like the title says- its average fare. But then again, there arent many Indo-Chinese places around, so my options are limited! :(
The first time we went there, the food was too spicy and way too oily. The flavor didnt come through at all since it was so hot/spicy!
I swore off of it but returned a few months later and now the food was far less oily and a little less spicer. Still sub-par though. The burnt garlic fried rice is probably the only dish I would suggest.
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