Bad Service and Even Worse Hostess. I went there to hang out with my friend last night. I have been there one other time before and didn't really like but my buddy really likes it so I decided to give it another try. The server Stephanie was the most obnoxious server in the world. She kept bothering me and my friend and ruined my whole evening. When I wanted to pay for our meal she got angry that we were leaving and didn't want to give me my bill, after finally getting the check and paying I got the hell out of there. We also order food that had way to much sauce on it and I couldn't even finish it.
Poor Service, and over charged my credit card.
The service at this place is just awful, they weren't even that busy and they couldn't keep up. When I was sitting at the bar, and someone walked by behind me, it felt like I was going to fall through the floor (you could feel the floor boards bending under the weight). They spruced the place up with paint, funky chairs and lighting, but they didn't impress me at all. My glass of wine was 4 oz. at the most, the appetizers were over priced and WORST of all, they overcharged my credit card. I worked in restaurants for years, and I know when someone does not deserve a tip, the service was poor and so was the quality. I purposefully wrote zero on the tip line (knowing how that feels myself) and apparently, they felt they deserved a tip, so they added one in! That is basically like jumping in my pockets and running off with my money, when you have to earn it as a bartender/waitress.
***I do not and never would recommend this place.***
Go to Purple if you want good food, service and great wine.
Really bad. Avoid.. I joined three friends this past Saturday night for a glass of wine here. The service was really bad and will never go back. (cheesy music in the background doesn't help either). My friends all feel the same. I didn't get my drink for a really long time and the place was only serving about four groups and they had two servers! We then had to wait for our bill even after making signals we were ready to leave! Very bad experience.
** My new favorite place **. Given my two experiences at Divino in the last week (yes, I said it - twice in one week), I was shocked when I read some of these negative reviews. Now, given the fact that new Management always brings a transition period, from what I've seen so far, things are great at Divino! Both times we were in, Shelly greeted us as we walked in, wanted to know our names, and introduced herself with a genuine smile. We had water in a snap and she took time to explain the food specials in detail, which we really appreciated. I'm not much of red wine expert, but with Shelly's **great** recommendation, I had the BEST red I've had in a long time. The food was hot, and was full of flavor (the ravioli is an excellent choice). Divino's retro all white decor is clean and attractive and compliments the soft lighting, which added to the relaxed atmosphere. Great music and movie projection on the wall in case that's your thing! Overall a great place, I would highly recommend. I'll definitely be back again and again. Way to go Divino!!!!
Very Disappointing experience at DiVino since Sam left...won't be back!.
My husband and I love to go out for dinner, experience different places and eat great food. We were so happy to find Di Vino in our neighborhood. Our first experience at Di Vino was wonderful, the hospitality was amazing, Sam made you feel like you were special and one of the family and the food was fantastic. We always odered the Halibut with Spinach and capers, and the fresh pasta in pesto with green beans and potato. The dishes were always cooked to perfection, the fish was just perfect, flakey and moist and the pasta was delicious. Basically everything at Di Vino was done with care, the bread was great, the olive oil fantastic and the desserts (esp the chocolate mousse with Cayenne) were the perfect way to complete an already fantastic meal. We frequented Da Vino sometimes 2x a week HOWEVER we will NEVER be back now.
The last time we went, Sam was not there, nor was the cook, the attention to detail was gone. The bread with olive oil and balsamic vinegar that is served before the meal was white bread. What happened to the artisan bread? We ordered our typical dishes of pesto pasta with green beans and halibut. The pasta came without the green beans (hmmm main ingediant in the dish) so when I asked the waitress about the green beans she took it back to the chef. The dish came back cold and with two green beans. The halibut dish was in-edible. It was a piece of shoe leather and everything to accompany the fish was vinegary/acidic (olives, capers, spinach with vinegar and lemon). This was truly one of the worst meals we had ever had and the hospitality was non existent. What a sad situation....and a huge drastic change to a great restaurant. We really really missed Sam and Sarah's presence at the restaurant. The food was horrible this last time and we will NEVER be back. Too bad as it was one of our favorite restaurants!
Good news though we can still get the same great pasta that use to be at the restaurant from Sam and Sarah on Sundays at the Ballard Market
Try the homemade pasta!. Sam and the rest of the crew at DiVino are truly fabulous! Every time I have visited the service is wonderful, the wine recommendations are right on and the food is delicious. Open yourself up to a wonderful experience and don't miss this little gem in the heart of Ballard. :-)
Change is good.
This wonderful authentic Italian wine bar is a refreshing addition to Ballard. There are several owners, and the two that used to run the place don't speak English well and aren't as personable as Sam, who is running the front of the house currently. He's a very hospitable and geniune host. I go to Divino once month, and have gotten to know him. Leave it to Sam to take good care of you. I let him order for me, and I am never disappointed. I go to Italy regularly , therefore I can assure you the food at Divino is delicious and authentic. The wines are incredible, albeit a little pricey per glass. Almost every wine is from a region of Italy.
My favorite dishes are the cheese and meat plate (awesome cured meats from Italy), the handmade pasta with mushroom and sausage (hello, handmade pasta!), and the cannoli for dessert (not too sweet, perfecto).
This place is super clean, too much so, as sometimes it smells of antiseptic cleaner. Hey, you won't get sick...
I love this place. I'm saddened that not everyone has the same experience there as I have. If you go on a busy Friday or Saturday night, look for Sam, he's the gracious Italian busting his nads to make sure everyone there is happy.
Cool Decor, Rude People. My friend and I stopped in DiVino last Friday night, thinking it was a wine bar. The decor is very mod, and there was a James Bond movie playing on one of the walls. We sat down at a plastic table in the corner. The table was unsteady, and the stools were so uncomfortable and difficult to sit on that we just stood. It turns out there were only about 6 red wines on the menu, and 3 different bubblies. An Italian dude (the owner??) came over to take our order, and they were out of the bubbly we wanted, so we went with another. My friend and I had already had a couple drinks at another bar, so we were laughing and having fun - this appeared to make the owner and the other bartender very paranoid. One of the workers came to our table to ask if we wanted anything else, but the way he said it was rude, like he was implying "Ladies, if you don't want anything else, please leave". We decided to step outside for a smoke, and when we did, the Italian guy (again, is the the owner?) yelled to us "Ladies!! Where are you going????". He thought we were leaving without paying our bill!!! He could have just looked at our table (which we hadn't even moved 2 feeet from yet) and seen that our purses and jackets were still there... we weren't drinking and dashing. Jeez dude, calm down. When we came back inside after our smoke, our bill was on the table. Message: Get the hell out of our bar, you're having too much fun. I will NOT go here again, and will be telling other people to avoid it.
Went to DiVino Tuesday evening 6/12/07 for a friend's birthday. There were 5 of us and the birthday girl and husband found out they had expanded their menu from just nibbles to full dinner. We were well taken care of by the new manager, Samuele who is a real Italian and the wonderful chef in the kitchen (name escapes me right now) who made all the pasta and pastries. We wanted wines from Piedmont so Samuele recommended a bottle of barbera and a bottle of nebbiolo, both reasonably priced, not the priciest. We enjoyed them both.
We then shared a platter of mixed cured meats and cheese and a platter of seafood including some lightly battered calamari that were very tasty. All of the pasta sounded so good, we ordered 5 of them to share. My favorites were the plin which are small ravioli stuffed with meat in a butter sage sauce and the strozzaprete in a light cheese sauce. We also had a couple dishes of rabbit in a tomatoe ragu which was pretty good. I don't often eat rabbit.
Samuele brought out the chocolate mousse subtly flavored with chile, with a candle for the birthday girl and two other desserts for us to share, a wonderful semifreddo and some canolli. These were all on the house! We couldn't be more pleased with the food and the wonderful service.
This little gem is never very busy and that's a shame. I know there have been some negative reviews of this place, in fact one posted just 2 days prior to our visit but I found our experience to be the exact opposite. As I said, the place changed their manager and chef and now have a larger menu and were adding more wines to their cellar. So if you haven't been in a while, give it another try. If Samuele is there, I believe you will have a wonderful meal with great service. My husband and a friend just returned there last week and had another great meal. We'll be going back there often and hope they gain new fans.
Cool Decor. The decor is ultra modern and i think the space looks great. When divino opened I thought it would be packed with hipsters but it's suprisingly a ghost town everytime i've walked by. i've given them several trys but find it really cold. the service is terrible. snooty and it takes forever to get a drink or to take your order. two times i've been there with girlfriends we've been accosted by the same big fat drunk ittalian guy that is friends with the owners. i would think they would kick him out by now. ugh! looks great but no substance.
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