10/28/09

First class service

by Frank Diss

My wife and I have used Metropolis Town Car Service four times and it's important for us to advise any future customers interested in using their services that they are the best.

Always on time, professional and well dressed drivers, clean and well maintained cars and excellent communication.

Thank you Metropolis Town Car Service, we will be back.

Frank & Roxanne Diss

10/24/08

Excellent service and fares

by fred56789

We used Metropolis to drive our family to the airport. We left very early in the morning (5:30a.m.)and the car showed up promptly. I've had a lot of trouble in the past with car's arriving late (or not at all!) so I was quite relieved when the driver called us to tell us he had arrived 10 minutes earlier than we had arranged. He was very helpful with our luggage and with installing our child's car seat into the back seat. The driver drove safely and was quite professional. The fare was very competitive and the car was clean and comfortable. I will definitely use them again.

• Pros: prompt and professional

06/27/08

Amazing customer service

by iowaknit

I rarely write reviews, but I was so impressed with Metropolis town car service that I felt compelled to tell others about how great they were! I was flying into Seattle (Sea-Tac) and needed to get to my hotel downtown, and they were price wise they were comparable to taking a taxi - but offered a much more enjoyable ride. I called them the morning of my arrival (5am Seattle time) and they answered the phone and were more than willing to arrange a pick up for that morning. Once we had gathered our luggage, all it took was a phone call and the towncar was there within three minutes to pick us up right outside of the terminal. The car was very clean and the driver was polite and offered helpful ideas on what to see in town as well. On my return to the airport a few days later, I gave them a call and they even remembered what airline I was flying out on, without my having to remind them! A wonderful business, worth every penny for the convenience they provide in getting to/from places.

• Pros: Pick-up within two feet of the sea-tac terminal door, excellent and friendly service, great price
• Cons: none.