10/20/09

loyal customer very disappointed by the dishonest staff.

by honeybee73

I have been going to Smarty Pants for years, and have always had a great experience there, except this last time. I know we have all had a brain slip and messed up the math on the bill at one point in our lives... well, as a former server, I know the math at the bottom of the bill doesn't matter, as it is the tip amount that is entered into the credit card machine that matters. well having already left a generous tip ($10 on a $24 bill) this server apparently decided she needed a $20 tip and entered that into the credit card machine to match my botched math.

VERY disappointed in the dishonesty of the staff.

08/10/09

Going downhill?

by ChiSox

Last weekend was the first time in 3 years I've had a bad sandwich: the 'Lil Brat. The corned beef was difficult to chew and the bread was not rye. No sauce and just a few shreds of kraut. The other people in my group had no complaints, however, and the beer, as usual, was great (from Georgetown Brewery). I'll give the place another try, though.

• Pros: Great beer on tap
• Cons: Noisy

01/03/09

BAD, WORST, DON'T EVEN TRY IT

by regnuoy

Stopped in for their new brunch and had some sort of a mess they called a "pile up" well it was a pile of grease, boiled chicken and oil! let me start with the top of the dish. it started with two pieces of dry stale cardboard-like toast then moved on to way too much cheese topping red onions, copius amounts of boiled chicken that tasted like grill oil and gym socks. then finished with browned scrambled eggs. on the side was a flat patty of oily slimy hashbrowns and the entire pile was nestled on a thin slice of cantaloupe.

WHAT A SHAME! whoever came up with this menu should really go into the petroleum business with the amount of grease and oil on their plates.

• Pros: you can leave
• Cons: food, cleanliness, odor