Redmond Pony Express

(425) 881-2449

16541 Redmond Way, Redmond, WA | Directions   98052

47.673347 -122.119580
Recommend this business?
?
60% 100 5
5 Votes

Redmond Pony Express view & upload
photos
Neighborhoods:
Downtown

Categories:
Courier Services, Notaries, Photographers, Trucking Companies, Mail Box Rentals, Post Offices, Fax, Immigration Attorneys

View More

Payment Methods:
Check, American Express, Visa, Discover, Money Order, MasterCard, Travelers Check
Photography Services:
Passport Photos

View Less

Write a Tip for

Redmond Pony Express

Write a Tip... optional
 

Tips for Redmond Pony Express

5.0
January 06, 2011

Totally Customer Focused!. I found this store after repeatedly having horrible experiences with the UPS Store and FedEx in Redmond, not to mention the interminable lines at the Post Office. The owners and staff at Pony Express are fast and efficient, and their computer system shows mailing rates for UPS, FedEx, USPS and other shippers side-by-side, so you can easily pick the best deal. What I like best is that the owners and staff are so friendly and really know what they are doing. HIGHLY RECOMMENDED

0
1.0
August 30, 2008

Dreadful customer service. The woman working there was horrible to me. After a hectic morning getting documents and signatures pulled together, I got to Pony Express 5 minutes before the last FedX pickup, with a set of documents that absolutely had to go out today. Already stressed out, I got there to discover that I didn't have some of the address information I needed. I asked her if they had a computer with internet access so I could look it up, and she said they had one, but that only staff could use it, not customers. I asked her if she could look up an address for me, and she told me no. I had to call a friend, and while he was looking up the address for me, she sat there in the background sniping "FedX is going to be here in 2 minutes, and they WON'T wait." I did get the address from my friend and got my package shipped, but I'll never go there again. I left in tears. My fault for not having the full address, but geez; she had the ability to help a customer who was in a terrible bind, and she refused. What kind of customer service (not to mention human being) was that?

0
2.0
March 08, 2008

Poor customer service. The staff member talked on her cell phone the entire time I was there and it sounded like a personal call. She got my package sent, but she wasn't very friendly or helpful.

0
5.0
May 02, 2007

Great Customer Service with a Smile and Family Owned. Friendly Clean and Personal touch family owned great customers service with a smile, serves mailbox rentals and shipping with UPS, Fedex, DHL and USPS

Nick

0
April 02, 2007

Editorial Review. Shipping one-stop has packaging supplies, a notary, one hour photo and DHL, FedEx, UPS and Airborne Express pickup.

0

 

Write a Tip for

Redmond Pony Express

Write a Tip... optional
Your Friends

Sign in with Facebook Sign in with Facebook to see what your friends are up to!

Citysearch Mobile
Citysearch Mobile

Get the Citysearch Mobile app so you can spend less time searching for great places, and more time enjoying them.

Get it Now