(425) 881-2449
16541 Redmond Way
Redmond,
WA
98052
47.6733
-122.1198
Neighborhood: Downtown
What People Are Saying About Redmond Pony Express
The Editor
Contributor
Citysearch
Shipping one-stop has packaging supplies, a notary, one hour photo and DHL, FedEx, UPS and Airborne Express pickup.
Dreadful customer service
by dixie54 at Citysearch
The woman working there was horrible to me. After a hectic morning getting documents and signatures pulled together, I got to Pony Express 5 minutes before the last FedX pickup, with a set of documents that absolutely had to go out today. Already stressed out, I got there to discover that I didn't have some of the address information I needed. I asked her if they had a computer with internet access so I could look it up, and she said they had one, but that only staff could use it, not customers. I asked her if she could look up an address for me, and she told me no. I had to call a friend, and while he was looking up the address for me, she sat there in the background sniping "FedX is going to be here in 2 minutes, and they WON'T wait." I did get the address from my friend and got my package shipped, but I'll never go there again. I left in tears. My fault for not having the full address, but geez; she had the ability to help a customer who was in a terrible bind, and she refused. What kind of customer service (not to mention human being) was that?
- Cons: Horrible customer service
Poor customer service
by kwissy at Citysearch
The staff member talked on her cell phone the entire time I was there and it sounded like a personal call. She got my package sent, but she wasn't very friendly or helpful.
Great Customer Service with a Smile and Family Owned
by nvpatel11 at Citysearch
Friendly Clean and Personal touch family owned great customers service with a smile, serves mailbox rentals and shipping with UPS, Fedex, DHL and USPS
Nick
- Pros: Indipendent
- Cons: none
The Details on Redmond Pony Express
The Extras:
Passport photos are also available at Redmond Pony Express.
Category:
Immigration Attorneys, Courier Services, Notaries, Photographers, Trucking Companies, Mail Box Rentals, Post Offices, Fax
Payment Methods:
Check, American Express, Visa, Discover, Money Order, MasterCard, Travelers Check







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