Southlake Grill

Good service, bad food!. I've had good experiences at their Greenlake and Eastlake locations. Last Friday night....not so good. Our waiter was great: fast, friendly service and not pushy at all when we decided to stay and watch the overtime of the West Virginia vs. Marshall football.

HOWEVER, my fish and chips were so heavily breaded, I had to peel the bread off of the fish leaving a pile of Pillsbury dough on my plate. The fish was so heavily breaded that one of the pieces of fish was undercooked (parts of it raw) that it was inedible. To top it off, my friend caught a severe case of food poisoning from the lamb gyros and got sick 30 minutes after getting home. Really bad when a restaurant sidelines you from a Husky home game.

Meh.

One dissatisfied customer.…

Casual sportsbar dining. I ordered a veggie burger (no pesto majo) with a salad instead of fries. The food was delicious! The burger was good and had havarti cheese, generous portions of avocado, lettuce, and tomato on a toasted ciabatta bun. I would have enjoyed it they didn't butter the buns. If I ever go back, I will probably hold the cheese and request dry a dry bun. The house wine was also decent, but not the best.…

man these waitresses are smoken!!!. you gotta love a place that has well priced and good food. The music is loud and fun, a geat place to bring friends for a classy drink and happy hour food. the service is always good, especially because it is a laid-back place. more of a mature spot, not for the couple with kids, but great for a drink or four. blackened burger and jalopeno mac and cheese are great!!! both on happy hour too! lots of coupons floating around too.…

Disappointing Customer Service - Neglegent and/or Indifferent. Went into the Southlake Grill with 8 friends after a coed sporting event and were shuffled unceremoniously to the bar despite several open and adjacent tables. After a couple of our group found the bar a crowed and awkward space to eat and drink we made the decision to make a move to a couple of table. Staff seemed insulted by our initiative. 10 minutes later they came to take our drink order and 15 minutes after that they came to ask about our food order. By that time we?d decided to move on. It was Wednesday $5 steak night, but it wasn?t that busy. Certainly not busy enough to necessitate a 25 minute wait. I couldn?t tell if they were trying to get our order outside of happy hour pricing or if they were just bored. Negligent or indifferent?either choice a poor one. Since we?ll be enjoying sporting events in the neighborhood for the rest of the summer we?ll look for a better attitude and better service in one of the numerous nearby establishments. Guess we just didn't measure up to the kind of customers they are looking for.…