Vr Salon & Spa

Doesn't Recommend

dragonfly010

Joined 5 years ago

very new, revolving staff. I went to Butterfly salon for 8 months getting waxing, and massages. I neverhad the same aesthetician more than twice and the massage thereapist quit after 7 months. I tried to get a record of my massages printed on Butterfly letterhead for insurance purposes. I asked for over a week for this information, Every time I called or went in, the receptionist had no ideas what I was talking about and most of the time could not find me as a client. By the end of the week, I was irritated and short with the receptionist. I was not abusive or disruptive. I was given a letter from the owner stating that if I crossed the threshold of the salon, the staff was instructed to call security. I never did get the information I requested. The owner is a psycho!!!

Recommends

debrbie

Joined 5 years ago

great service. i would highly recommened Butterfly Salon To anyone! I had a full foil and cut by Trisha, She was more than great I got A compliment Pariffin dip. and a great shampoo. She Listened to me and Gave me exactly what i asked for. I strongly suggest for you to try her.

thanks

debra

Recommends

pnharker

Joined 8 years ago

Excellent Massage. I get massages fairly regularly where I live in Texas, had a couple of hours free and was able to get in with Danielle. I'm a runner and had a race 2 days before the massage and my calves were pretty sore. She loosened them up very well with perfect pressure. Easily one of the best massages I've ever had actually. The spa is very nice, great atmosphere. The receptionist was very kind too.

Recommends

maves

Joined 5 years ago

Fantastic -Much Needed- salon. Heidi Mitchell was wonderful. She did exactly what I asked for. She explained to me how much it would cost as I had originally thought I wanted different services than what we ultimately decided on. I was undecided on how to fix a bad haircut, but she took control and suggested the best route for me. The cut is perfect. The salon is beautiful, organized, clean, with great lighting and accoustics --not so loud like some salons can be. It's a God-send for the south end, and has convenient parking within a few feet of the front door!

Recommends

rad2007

Joined 6 years ago

Love this Place. The prices are great and I love the products that they have Bumble and Bumble and Dermalogica.. so awesome.

If you are going to get your hair cut, try Liza she rocks and is super cool. Waxing services are fabulous. So glad that Kent finally got an independent spa and salon. So sick of GJ!

Recommends

1teach

Joined 6 years ago

Great atmosphere and attitudes. The atmosphere at the Butterfly is extremely relaxing. They have gentle music and waterfalls. The staff was extremely polite and helpful. The person who did my was was extremely professional and courteous considering what she was doing. I have searched endlessly for a salon like this one that made me feel so comfortable in an otherwise uncomfortable setting. I would definitely go back, and have actually scheduled my appointments for the remainder of the calendar year.

Doesn't Recommend

dionep

Joined 6 years ago

Horrible salon!. This is the worst salon I have ever been to! First, the person who did my hair (who is also the manager!) did a HORRIBLE job on my partial foil. I had probably about 1/2 - 3/4" roots right after the foil. I asked for a trim all over (which consisted of many layers) and all that she did was trim not even 1/8" off the bottom with no layers. When I asked for the layers to be put in she told me that if she did she'd cut off all of the color, even though my hair is sholder length with the shortest layer only 2" shorter! To top it all off when I got to the reception desk to pay I was surprised on the price (they dont review this before like Gene Juarez or any other nice salon with varying prices). I ended up going back and asking for the foil to be fixed and the manager told me that there is no way to get any closer! I was horrified and now tell everyone I know in the Kent area how horrible Butterfly is! They are rude if you dont get what you want and they are totally inexperienced and just horrible with hair in general! STAY AWAY!