new32 Aesthetic Dentistry

08/03/11

Beware of upselling!

by LuluFran at Citysearch

I purchased a Living Social coupon, and instead of cleaning my teeth like they said, they tried to up-sell their services. I finally received a polishing from the hygienist, but was really disappointed at their dishonest tactics. Before I found out they would either do the gum therapy cleaning or nothing at all, even though I'd paid for a cleaning through the coupon, I was considering going back for more thorough services. Their loss. I will find a more honest dentist even if it costs the same.

05/18/10

New 32 dental- Highly recommend!

by malibukaty11 at Citysearch

I got a groupon to come here for a cleaning, xrays and exam. Unfortunately traffic was awful and I was very late for my appointment. The receptionist was friendly about it, and they still were able to accommodate me. The tech was fast and really nice. You can wear headphones and watch tv. I HATE getting my teeth cleaned, but she was fast and gentle. The Doctor was informative and didn't try to push a bunch of procedures that I didn't need. At the end they explained my options and didn't pressure me. It is a beautiful office, super easy to get to. As someone that totally hates going to the dentist this is probably the best dental experience I have had, and their prices are really reasonable. I would highly recommend them to anyone!

• Pros: clean, fast, friendly, comfortable
• Cons: none

05/18/10

New 32 dental- Highly recommend!

by malibukaty11 at Citysearch

I got a groupon to come here for a cleaning, xrays and exam. Unfortunately traffic was awful and I was very late for my appointment. The receptionist was friendly about it, and they still were able to accommodate me. The tech was fast and really nice. You can wear headphones and watch tv. I HATE getting my teeth cleaned, but she was fast and gentle. The Doctor was informative and didn't try to push a bunch of procedures that I didn't need. At the end they explained my options and didn't pressure me. It is a beautiful office, super easy to get to. As someone that totally hates going to the dentist this is probably the best dental experience I have had, and their prices are really reasonable. I would highly recommend them to anyone!

• Pros: clean, fast, friendly, comfortable
• Cons: none

04/12/10

Punished by letting them move my schedule time to 1hr later

by Jackey at Citysearch

I have never experienced scheduling an appt a month ago, then they called if I could move it to 1 hour later. I said not a problem, and she said thank you so much. When I took my daughter there, she told me that I chose to cancel it. It is ridiculous and waste of my time. She even used the word "miscommunicated'. LOL!!! I think they have a more value customer and kick me out of the schedule. Sorry I won't recommend anybody to go there. You never know when they delete you from their schedule.

03/03/10

A totally NEW dental experience. Fun? Fearless? YES!

by BrandTallDeb at Citysearch

New 32 is the most high-tech dental office I've seen with digital x-rays, a new more-effective kind of fluoride treatment, and high-tech teeth polishers...they got my chompers sparkling white again!

Dr. Filgor and his staff really put my (huge!) dental anxiety at ease with their mad skills and high-tech gadgetry when I had to have an old filling replaced, too. Not only do they have the latest in quiet-drill technology, but they also offer a giant personal TV on a movable arm, so I could pay more attention to the Real Housewives of Orange County than the dental procedure. I called several dentists to compare prices before selecting New 32, and I found their prices to be very comparable to others in the area, but I would pay a premium for their quality of service. Luckily you don't have to!

Free parking under the building was a breeze, too, even in my giganto Tahoe. My kids are going back for one of their special "kids days" where they have special prizes, costumes, games, balloons, etc. Will update on that in April!

• Pros: High-tech, great staff, personal flat screen TVs!
• Cons: None!