City Discount Appliance Inc

lousy goods, and even lousier service. I wish I could give less than 1 star, or even a negative star. They sold my elderly folks a non-working gas range. They wouldn't even deliver or come to set it up. My folks had to hire someone to fetch it and set it up, only to find out it doesn't work. Also when we opened it to see if we could see the problem, it was filthy. They won't return calls and they have said that if we want to have them look at it (it has a 90 day warranty) we have to bring it back to their shop. DON'T BUY FROM THEM!!!!!!!!!!!!!…

Horrible experience. Look at Yelp for the real reviews of this place. I had a terrible experience. I guess if you are lucky enough to get a working appliance, which seems unlikely with this bunch, you may get away okay. They sold me a defective refrigerator, replaced it with another defective one, and have been almost completely unresponsive about it. They never return calls, and have missed a lot of appointments. I've now gone over 3 weeks without a working refrigerator, and still cannot get a reply from anyone. So, if you ever need any service from them, you will be dissappointed.…

Always worked out for me.. This place has helped me out many many times when it comes to replacing appliances in my rentals. I can usually get my appliances delivered within a day or two and they cost me about half of what you can find elsewhere. As long as these guys continue the awsome service they have provided me I will continue with my purchases for all of our rentals. Happy New Year.…

These guys are crooks.. I am convinced that all of the good reviews are fakes. Here's my story: City Discount Appliance sold my realtor a refrigerator that we discovered was defective. We lost two refrigerators full of food before CDA gave us a "loaner" - a run-down, used heap of a fridge that was just functional. Ken told us he would order a brand new fridge direct from the manufacturer and we could just pay him the difference between what our realtor paid for the defective fridge, and the retail price of the new fridge. The new fridge would take two weeks to arrive. Sounded good to us, so we gave him our credit card and ordered the new fridge. Well, weeks turned into months and there was no sign of the refrigerator. Ken would never call us to give us an update, despite telling us he would do so. We always had to track him down, then he would give us the run around; first there was a manufacturing delay, then it was sitting in the Seattle shipyard, then it was on a train in Iowa, etc. After over 3 months of this, I went to CDA and spoke to Ken directly. I was upset, but I was definitely not rude, and told him that we just wanted our refrigerator and had waited long enough for it. I said that we didn't trust that CDA had ever even ordered the fridge, and we felt duped. Ken was very rude, insulting actually (as in, he actually insulted me - called me stupid and arrogant, and said I have no sense of humor). I told him that as far as we are concerned, he had stolen our money ... and then his tune changed. All of a sudden, our fridge would arrive the next day. Mike the delivery guy brought the fridge into our kitchen and removed the loaner. He said that the fridge, was brand new, right out of the box, and that they don't normally do this for people. I noticed a dent on the door; he said quickly that I should talk to Ken about getting a new door, as it was right out of the box and he didn't know how that happened. Quickly, he and his assistant left. He did not give me any manuals or warranty information. Immediately, I began looking at the fridge. There were scratches and dings all over the outside. Ice cubes sat melting in the freezer, along with a dead bug. There was food stuck to the inside of the refrigerator compartment. The serial number had been removed, but the bit of the label that was left said that it had been built over a year prior. I took over 100 pictures of just how NOT brand new, out of the box this refrigerator actually was. Even though it was the same model we ordered, there was no way this thing was new. Basically, it took a call to the WA State Attorney General's Office and the threat of legal action to get City Discount Appliance to refund us our money and remove the offending fridge. The owner was compliant, but only after it was clear that we had caught his employees committing a major act of fraud. And even so, there is the issue of our realtor's money ... they kept it. We only received back what we paid for the "new" fridge, and neither we nor our realtor were refunded for the original defective refrigerator. So CDA made several hundred dollars out of this scheme, without having to sell anything to anyone. PLEASE PLEASE PLEASE research this company before you think about buying from them. Look at the Better Business Bureau's website - they have an F rating. Over 16 official complaints in the last 3 years, and City Discount Appliance only even responded to about half. Isn't it interesting that all the reviews you see are either positively glowing or utterly abysmal? This was hands-down the absolute worst experience we have ever had, and we are just glad we got back what we paid. Please, do yourself a favor and go somewhere else.…