Seattle >Taxis & Shuttles > Angel Limo
1027 Harbor Ave Sw, Seattle, WA | Directions 9811647.591259 -122.382419
Neighborhoods: West Seattle, Alki
WORST DONT EVEN BOOK – NEVER BOOK A LIMO WITH THEM POINT BLANK PERIOD.
Prom is a once in a life time event. You buy the most amazing dress. You get your hair and makeup done. It is suppose to be a fairytale. THEY TOOK THIS FROM MY SISTER!!! Hey and about 12 people booked the Hummer limo for prom. They were going to go get photos done by the Seattle water before prom, go to dinner then head to the dance. The hummer limo they rented was "Broken" so they had to switch limos then after dinner a different limo was suppose to pick them up. THEY WERE OVER AN HOUR LATE to pick them up so no photos by the beach. They dropped them off at the restaurant. THANKFULLY my sisters boyfriend got the guys name and number of the driver just in case. Dinner was amazing and they waited outside. CRAZY ENOUGH but the HUMMER LIMO drove by. NOT BROKEN!!! they called the limo service because there limo wasn't there. Finally got a hold of the old limo driver and he went to pick them up. THEY MISSED THE WHOLE ENTIRE PROM BECAUSE OF THIS LIMO SERVICE!!! They got there for the last 10 minutes and that was it. Thankfully one of the girls parents were at the dance begging the photographers to wait so they got photos other then that THEY MISSED IT!!
DO NOT EVEN GO NEAR THIS LIMO SERVICE!!!!!! BAD AND HORRIBLE WRITTEN ALL OVER IT! They are not angels...AT ALL
Worst Experience ever!! – This past Saturday night I threw a Bachelorette Party... The limo I had put a $200 deposit down for never showed up! I talked to someone earlier that morning and he confirmed, and said that someone would be there to get us @ 10pm. Well no one even bothered to call me and tell me they wouldn't be coming! I called over and over and couldn't get ahold of anyone. Finally by 10:30 I gave up, and I wasn't gonna let it bring down the party. We had to take 5 seperate taxis across town. ugh! The next morning I had to call from my friends phone, because they were not answering from my phone. We talked to them and he said he is not sure what happend, and that this has never happend before. He told me to call back today so I could get my refund... But of course no one is answering. Never ever go with this company. I think its all a scam! I may never get my deposit back.
Disaster Night!!! - Worst limo experience ever – I wish I would have checked these reviews before I decided to go with this company, but I made a VERY COSTLY mistake. So the limo showed up as planned and I went outside to greet the driver. He was very hard to understand and had a very un-personal/un-friendly tone like he did not want to be there. I started going over the schedule for ther night with him and he interrupted me with a disgusted look and told me I only had the limo for 3 hours. I told him "no, we have the limo for 4 hours. Your boss even said there is a 4 hour minimum". He flipped out and started swearing in both english & russian. We finally got (I think the head guy) on the phone and he calmed the driver down. I then had to give the driver turn-by-turn directions to south center mall (literally!) So that wasted more of our time because he came unprepared, I even asked him the day before if he would need directions to our destinations and he said no, he would know how to get there. When we got in the limo, it smelled horribly like cigarette smoke. It was bad enough to almost not go (which in retrospect would have been the smart thing to do!) We were doing a 4 hour split with the limo for a concert, 2 hours before the concert and 2 hours after the concert. We went to dinner at Bahama Breeze and we left Bahama Breeze (@ south center mall) at 7pm to make an 8pm concert at the Key Arena - (normally a 15-20min drive), it took us over two hours to reach the Key Arena!!! We were over an hour late to our concert. He decided to take the longest route possible and pick the slowest lane. It was not even that bad of traffic, it was only the lane we were in (and the route he went)!!!!! Traffic was moving fine in the other lanes on broad st. He refused to get out of that lane. After dropping us off at the Space Needle (not the Key Arena) we finally made it to the last half of the concert. When it was time for him to pick us up after the concert, he asked us to walk 6 blocks instead of picking us up in front of the arena. At this point I was severely upset, it was raining HARD and there was 9 of us dressed up in suits and dresses for the trans siberian orchestra concert. We were all soaked all the way thru our coats by the time we reached the limo. It was at this time I realized he had what I think was his girl friend in the passenger seat of the limo. At this point, all of us wanted not to be in the limo but had no other way to get home. We cancelled our other stops for the night and asked the driver to take us home. When I thought it couldn't get any worse, it did, he drove like a maniac all the way back to my house, I have never slid around in a limo like that, I almost thought it was a joke, but it was no joke, he was forgetting what he was doing and was socializing with his girlfriend. With the strong rain, we actually feared for our safety, it was quite scary. I have made several phone calls trying to contact the company, but it goes to voicemail and they do not return your call. If it was just the bad limo experience, I would let it go, but to intentionally make us late to the concert (where people spent quite a bit of money on tickets) when there is clearly other routes that were clear of traffic, that is something that should not be tolerated.
I have used plenty of other limo services in the Seattle area, and none of them - none of them are as unprofessional as Angel Limo.
Stay away!!! – We booked angel limo for an event but after reading the horrible reviews we decided to go with a better company. When we requested a refund, in the contract it says you can get a refund before 14 days before the event and it was before 14 days, the owner told us to goto hell and we couldn't have our money back. When i threatened to go to court he said he was sending Russians to my house to kil! me! Seriously! Stay away!
Not Even a Legal Company – These guys haven't even had their vehicles inspected for safety by the State. They're not even supposed to be on the road. Another company showed me the little white sticker that the Washington State Patrol gives you after inspecting the vehicle. None of the Angel cars I went and looked at had them. Not ONE! They don't even bother to spend $25 to be legal. I'm willing to bet they don't have insurance either.
Funny story but ultimately, bad service – Just the facts- I booked with Angel Limo. My fiancee found the reviews on CitySearch, didn't have a great feeling, wanted everything to go well on the wedding day and made other plans. I cancelled with Angel Limo 3+ weeks before the wedding. Funny part -- Angel Limo ignored the cancellation and we ended up with two identical limos in front of the church on the big day (better than none, I guess). So, first, I spent 5 minutes on the phone with the owner _on my wedding day_ reminding him that I had cancelled nearly a month earlier. Next I had to call back after the honeymoon when I didn't see a reversal of the charge or a refund on my credit card. The owner said he would take care of it. A week later I called again...same story. I finally resorted to disputing the charge through my credit card company.
Unreliable. – We asked for a 300M Limo to arrive at our house at 4:00pm from Angel Limo. Instead we got 2 towncars from Seattle Metropolitan town cars at 4:45pm.
Unacceptable service. Use with caution.
Don't use this service, they ripped me off – Whatever you do, don't use Angel limo service.
We had a beautiful wedding, and once the ceremony was over we walked outside to find... our Angel limo had left!!! Not a word to me, but one of the girls in the bridal party said that the driver had mentioned an alternator problem or something and just took off.
So I called Angel limo. I was told there'd be a limo there in 10 minutes. Never showed. I called back. I was told that in an hour, one would certainly be there. Never showed. Then I was told (after my bride and I and all our guests had stood in the rain for more than an hour) that it would he hours before another limo would make it to my wedding. I really felt sorry for the guy that had to deal with my wife.
The owner eventually agreed to our demands of our money back and free service another night. This all happened on a Friday night. On the following Monday, he charged my card. He told me that he would refund the money that day. On Thursday , the money still hadn't been refunded. I called the bank first to see if Angel Limo had presented a refund, which they hadn't. So I called the limo service back.
First, he wouldn't take my calls. The phone would ring and ring until the voicemail picked up. So I borrowed a friends phone, and Whala!! I got an answer. The owner claimed the charge had been presented and that my bank was lying.
I have called this man repeatedly since then. I have left messages that say, "I understand mistakes can be made. If you meant to refund the money but it didn't go through, I can understand that. Let's work out another refund option. I don't want to go to court over this. If you call me, we can work this out." Then I leave my name and number twice.
I've made that call around 15 times.
Now I've moved on to complaints with the Attorney General and a business bureau.
Don't use this service. He ripped me off for $500 which I kind of doubt that I'll ever see again.
Excellent service! I highly recommend this company for your transportation needs. – We were extremely pleased with with this company's service as well as with our driver. We were upgraded at no cost due to a shortage and the SUV stretch was great. Our driver kept in touch, was always close by and took care of all our needs for a wonderful night on the town. We would definitely use them again.
Excellent vehicles – Angel Limo stuff & vehicles are great and their service goes above and beyond any other. Their drivers and dispatchers are very nice and friendly and they are available 24 hrs a day. I highly recommend Angel Limo above any limo service in Seattle.
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