Bad Experience. Do not go here. Very unprofessional...way below Westin standards.
Beautiful, great staff, amazing service. Highly recommended!!
Do not go to this spa!.
Terrible experience. We received a voucher from a friend but the service received was average. The robes were too short. The men's change room had, first, no robes and (when we had to go back mid service due to service being a wrap then massage), there were no towels in men's change room and nothing to stop hair getting wet (shower hat or something) in the womens change room.
They also did a weird "candle lighting ceremony" before the service started to "set the mood". My husband and I nearly burst into laughter at this and it's the first time I've ever heard of this in a spa.
Service was very average - I've had a a better massage/experience at my chiropracter's office even 'though they don't have the spa additions (robes, etc). I would not return to this spa given how many lovely spas there are in Seattle that truly make people feel pampered and give a true escape (Pro Club, Avida Wellness, Nordstrom downtown, Gene Juarez, just to name a few). Having uncomfortable robes, average thereapists and no towels/robes when changing is just not what you expect of a Westin hotel (even if the spa and hotel aren't associated as I later found out) it's in the Westin so you expect Westin quality. The Truce Spa in the Bellevue Westin is letting down the Westin name/experience - BADLY!
The Best Esthetician Ever. Truce Sap is a peaceful and beautiful setting and Jacquline is the best esthetician i have come across in the 20+ years i have been getting facials. She is incredibly knowledgeable on the products (Eminence) and i always feel like my skin has been renewed after i have had a facial with her. No other esthetician or product has done that for me in the past. Regardless of your skin type i think Jacquline is equipped to give anyone a great facial.
I just wanted to pass on my thanks to Leslie, I stayed from Tuesday to Saturday of this week and had the good fortune to have two massages from Leslie.
I've stayed in many hotels on my business travels but have never come across a messeur quite like Leslie, she really knows how to put a client at ease and more than anything, clearly enjoys her job.
I hope that my business travels bring me back to Bellevue sometime soon, as booking an appointment with Leslie will be the first thing on my agenda.
She's a star, I highly recommend her massages
I just wanted to say thank you for the great day today, My husband and I came to your spa this morning after our overnight stay at the Westin celebrating our Anniversary...we both got a massage. It was wonderful, I have had a lot of different types of massages over the years becasue of my scoliosis...and this was the bests massage I've ever had. Chris really knew how to make a deep tissure massage very relaxing and luxurious. My husband had a wonderful massage as well..and the spa was beautiful, clean and very peaceful.
Thank you for helping us end the weekend wonderfully... I'm so glad we live so close, so I can come back again!
Amazing. When I lived in San Francisco I went to the famous spas . I can't say enough about the new luxury spa in the Bellevue Westin. It is a one stop pampering and a truly amazing experience, a dream come true.
BEST SPA ON THE EAST SIDE. A well deserved indulgence Escape Package at TRUCE, this was perfect for revitalizing the body, mind and spirit. The beginning of the journey started with a candle lighting ritual, very beautiful. The massage was wonderful, with long massage strokes, immensely relaxing, the best massage I ever had. The facial products are state of the art that stimulate your body's rejuenating powers, the transformation of the skin becoming firmer, smoother and more youthful. While having an amazing manicure and pedicure I was served a snack with delicious water. The lounge is a must see, beautiful and very relaxing. Everyone at this spa is very nice and willing to make your experience very nice.
Simple Luxuries. I read the article about TRUCE in the Seattle Magazine and thought I would give it a try. Entering this spa puts you into relaxation, I was taken back to put on a custom made robe and then sat in an unbelievable lounge which brought such tranquility, the staff brought delicious cucumber water and I listened to the sound of water. I was at TRUCE for the Escape package, my massage therapist came and brought me to a candle lit room and gave me the best massage I ever had with a wonderful Thai aromatherapy. I was then taken back to the lounge where my esthetician greeted me and brought me in for a tropical facial, the products smelled wonderful, an amazing lime mist with a mango cream and pineapple enzyme. I was then taken to the manicure and pedicure room, no spa in Bellevue quite compares. The teak pedicure chairs with the beautiful colors made you feel like you were on vacation, the nail tech was lovely. During my pedicure I was given fresh stawberries, pineapples and a mixture of nuts. The very friendly staff returned frequently to make sure I had enough water. I then returned to the lounge where I relaxed and listened to people rave about there experience. It was the perfect day!! Thanks Seattle Magazine for the suggestion.
Decent Spa but definitely needs improvement.
I saw all the great reviews on the spa and decided to bring 3 of my friends to have a spa day here. After the spa day, we have talked and all agree that overall, it had a good atmosphere, the staff were friendly and attentive and were not pushy on the sales of products. The massages were good, especially with the back scrub at the end. The facials were also good and the lead aesthetician was very knowlegeable. The manicure and pedicure was mediocre.
There are some problems that no one that have reviewed this spa has mentioned are:
1) They are small, only 1 nail technician, and about 2 facial rooms. That affected my spa day b/c I went there w/ 3 friends expecting all of us to have the same treatment at the same time but that did not happen and no one even thought of mention it to me.
2) I called up the place to make sure we all had female masseus but one of my girl friends ended up with a guy massage therapist, how did that happened, I have no clue but good thing my friend did not mind too much.
3) No jacuzzi or tub and the changing facility was small. That's no really their fault and I heard they will expand so it will be a bigger facility which will provides their clients with more amenities.
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