10/27/09
Bad customer service
by allnighter253 at Citysearch
I took my vehicle to herb to fix they never called me to tell me the problem or the cost to fix instead they called me back and said it was done and that i owed them so much money for a lil problem. When i left with my vehicle some other things were broken that wasnt broken before. i called him and he said he would fix it but it would cost more money but they were the ones who broke it in the first place. dont go here they are money hungry and will try to do anything to get money off you.these people are no not honest.
- Pros: no good they. break things to charge more to fix
- Cons: these people are bad
10/27/09
Crooks
by amdriver at Citysearch
I took my vehicle in to fix. All it needed was a fuse box replaced. They got the parts cheap from a junkyard and they chrged me almost $600 which is way too much. When it was done the problem was fixed but now my heater and stereo was broken but it was working before i took it in. I told herb and he said it was an extra charge to fix it . I told him it was working before and i wanted it restored to when i originally brought it in, He had told me that it would be an extra cost on top of it. This is BS dont come to this place they are unprofessional and they break stuff and tell you it will be extra to fix. This is a low class auto repair. They will try to swndle you out of money and try to charge you triple this place is awfull.
- Pros: no pros they are crooks and not good at fixing stuff
- Cons: they broke parts on my vehicle to charg me more to fix
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