11/01/09

Great Food, fantastic service, and an intimate atmosphere

by Olya123

I was there for brunch and a private party. The food was great and I loved the intimate feel of the restaurant. I would recommend this restaurant to everyone!

• Pros: Great food
• Cons: none

09/22/09

comment for last reviewer

by joycemurdock

This is a comment for BZP who went to great length to slander this restaurant. I am a local business owner of 8 yrs. I personally have done business with this company several times; they are and have been highly respected and trusted in the Bothell community for years! They are professional, kind and caring in addition to having wonderful food.

Unlike many of the other restaurants in Bothell.

I find it despicable that BZP would spend so much time writing such a nasty review rather than talking directly to the restaurant manager. Had they of taken that route, I am certain management would have refunded their money and probably given them a FREE dinner in the future. This is the difference at this restaurant.

Who ever reads the review captioned Pick another by BZP please don't be swayed . This restaurant will bend over backwards to create a memorable evening or talk directly to the Owner, Susan.

• Pros: classic,beautiful, caring, quality,professional & great food
• Cons: nothing!

09/21/09

Pick another place

by BZP

What a disappointment. I don't know what happened to this place. We'd visited the Preservation Kitchen many times in the past and brought out of town guests here last night. We raved about the boar and other unique menu items...the olives, gnocchi, deserts.

Well, the menu was completely different. No boar, no gnocchi, no olives and only two deserts. It would have been fine if they'd replaced it with some other speciality items but not. I ordered the evening special of boeuf bouriguignon... (not Julie's recipe, for sure). The meat was dry...hardly any sauce. I had to ask for extra. My guest had homemade pasta linguine (not impressed) with an overdose of small tomatoes sliced in half. My husband had the salmon with crab risotto and the risotto was like a big clump of paste. I was stunned, to say the least. Even the salads weren't up to par. The most offensive was when I asked the server for some bread and she appologized for giving us only two pieces. She said if she brought more, she'd have to charge $2 extra. It's apparently not included. I honestly was speechless. The bread was toasted slices of unimpressive white bread, unbuttered, dry and cold! Little cubes of wrapped butter were presented like in a diner. Cold butter on cold bread .... not a good starter in a 5 star restaurant.

The service was OK but very slow and not attentive at all. They were all preoccupied with other chores, very busy about the dining rooms....getting ready for the next day. The restaurant was almost empty and it was only 8 pm. You'd think we would have been served with more attentiveness.

It took us forever to even get greeted at the table and no water or drinks were offered for some time. My guest was very thirsty and said to me "I sure could use a glass of water". One of the other waiters leaned over and said "I heard that" and 5 minutes later, some water showed up with a very sweet but novice server. She did announce she was newer when asked a few questions about the menu.

We ended the meal with unimpressive Deserts. They could have been good but lacked in presentation and the "donuts" were overcooked and hard. The server never offered coffee or tea. She did say that because it was so slow, they were going to close early and that she really needed a glass of wine. Obviously, we were holding her up.

I recommend a talk to the servers who were definitely more preoccupied with themselves and setting tables than serving customers. They were not engaging, just doing a job.

The old menu was definitely better - in creativity and preparation. The only truly professional and customer oriented people that evening were the greeter and a lady from the bar (never got her name) that wished us good bye. Truly not worth the 5 stars they used to get. Sorry.

• Pros: Nice setting
• Cons: Many