Lotus Laser & Spa

12/28/11

Very disappointed!!

by Yannie at Citysearch

I bought a package for six facial treatments, no one info me the package will expired within a year. I have business oversea and I travel a lot. When I tried to make an appointment for the fifth visit, the manager Teresa told me my package is expired, she was very rude and unprofessional. I asked her how can I didn't know the expiration date, she didn't give me any paper work or fine print to notice, instead, she said that I should knew that. So, they didn’t let me do my last two treatments. I will not going there again for sure!

12/13/11

Didn't do what I wanted them to

by AliciaS77 at Citysearch

I bought the Groupon because based on how much I pay for a bikini wax it was a good deal. The technicians were very nice and professional.

My complaint - I wanted a very specific area in the bikini region done. I'm not the hairiest person so to try and remove hair from part of that region is unnecessary. But the technician at Lotus was very specific on what they will and will not do. I was very disappointed and complained that they were using the laser too far onto my leg and rather than do that area could they please do this inch instead. So I asked for an inch to the right rather than the left and they wouldn't do it unless I paid for money. I've just wasted my money and will still need bikini waxes.

05/10/11

Quality experience from start to finish

by Renton Shopper at Citysearch

Staff at Lotus Laser & Spa are friendly, knowledgable, professionals. The facility is CLEAN and comfortable. My results (hair removal) far exceeded my expectations, and, I highly recommend them!

02/24/11

Speedy Service

by SammLC at Citysearch

I've found Lotus laser and spa to be quick, efficient and succesful at what they promised to deliver on! Time is critical to me since I've got two small children and work FT. They've been able to get me in on a Saturday morning almost every visit and I swear most of my time is spent driving to the appointment! I've never waited more than five mins to get in and Heather is very quick doing the laser. I found Lotus through a groupon and feel like they are a little hidden gem - tucked away in an older complex. The inside of their facility is great though - modern and clean! Enjoy ladies! Don't go another year worrying about shaving your under arms as we near tank top season.

02/09/11

more expensive but effective

by Tracyp at Citysearch

I have only had two treatment for a brazilian and have already seen results. I feel like the technician gets every square inch! It feels like a warm sensation but does not hurt. It does cost more then other places but I would rather get results than have it be cheaper and need twice as many treatments!